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Home  »  Company  »  Capital Credit

capitalCredit

As a member of the SRT cooperative, you are the recipient of patronage capital credits on your SRT account. The questions and answers below will help you understand your cooperative, how it differs from an investor owned utility and what capital credits mean to you.

What is a cooperative and how does it differ from an investor owned utility?
A cooperative is a unique type of business that is owned by the members it serves. An investor owned utility is owned by investors which may be located anywhere and are not necessarily the customers it serves. A cooperative is organized for the purpose of providing quality services to its members at a reasonable cost. SRT is a cooperative owned by its members. All profits are allocated to our members in the form of capital credits. 

What are capital credits?
Capital credits are the amount allocated to each member from the cooperative's profits. The amount of your capital credit allocation is determined by the amount of business you do with SRT each year and SRT's profit for that year. 

Can my capital credit allocation be applied to my telephone account?
No. Capital credit allocations are not cash until such time as the Board of Directors choose to retire them. Once a decision is made to retire capital credits, checks are issued and distributed to all members who had service with the co-op in the year or years being retired. 

When are capital credits paid to members?
Capital credits are allocated annually. At the discretion of the Board of Directors, allocated capital credits may be retired (paid out in cash). At that time, the allocated capital credit balance that the Board has elected to retire becomes available to the member or former member as cash. Until the Board of directors choose to retire the credits, they are not available to the member as cash. One exception to this is at the death of a member, member's spouse, former member or former member's spouse. 

Do I receive interest on capital credits?
Under the Articles of Incorporation, no interest shall be paid on capital provided by the patron. 

Unclaimed Capital Credit Allocation
In an effort to get all of our capital credit checks to our members, we are publishing the following list of unclaimed capital credit checks.  These checks were returned by the Post Office when originally mailed.  In accordance with North Dakota Law, this list will be published for four consecutive months: October 2011, November 2011, December 2011, and January 2012.

The following individuals have unclaimed SRT capital credit checks which will be forfeited unless they are claimed by May 15, 2012.  Individuals identified on this list, or their lawful heirs, may claim their checks by contacting SRT at 858-1200 or 1-800-737-9130 before May 15, 2012.

View List of Unclaimed Capital Credit Checks

If you move, it is important to keep SRT informed of your current mailing address for any future capital credit mailings.


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Popular Help and Support FAQ's
Q. How do I change my Internet and email password?
A. To change your password, visit the SRT Internet Password Utility. Note: your email password may also your password for connecting to SRT Internet.

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Q. How can I test the speed of my internet connection?

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SRT Communications located in Minot, North Dakota is the state's largest telephone cooperative. SRT has served the telecommunications needs of north central North Dakota since 1951, employs more than 200 people, and serves over 48,000 customers.

SRT maintains a fiber optic, copper and wireless distribution and access network to provide essential and advanced communications. As a leader in deploying enhanced telecommunications services, SRT provides broadband and dial-up Internet services, wireless service and Cable TV as well as traditional telephone, leased line, frame relay, voice mail and long distance services.

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  • 701-858-1200
    or 1-800-737-9130
    (24 hours a day/7 days a week/365 days a year)

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  • SRT Connections Retail Store
    1400 20th Ave SW
    Minot, ND 58701
  • Hours:
    Monday - Friday
    9:00 AM - 6:00 PM
    Saturday
    9:00 AM - 5:00 PM

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  • 3615 North Broadway
    Minot, ND 58703
  • Hours:
    Monday - Friday
    8:00 AM - 5:00 PM

Report Trouble or Repairs

  • 611 or 839-2121

North Dakota One-Call

  • 811 (Please call 48 hours before digging)