Scott Schmidtgal, a Member Service Technician at SRT, received an Eagle Award for the Month of September from the Minot Area Chamber EDC. The Eagle Award recognizes excellence in customer service, and the recipients must be nominated to receive this award.
The customer who nominated Scott had been experiencing trouble while transitioning from traditional cable TV to streaming with SRT Internet. The nominator stated, “After many years of cable TV, our condo’s contract was terminated, and we were forced to use a streaming service. Scott was one of many SRT employees that installed the service for many senior citizens. He was patient, courteous, and made the transition user friendly. He returned if there was a problem.”
Congratulations on this well-deserved recognition, and thank you for taking great care of our customers!
