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Current Openings

IT SYSTEMS ENGINEER

Role Purpose:

Under general supervision, leverage advanced technical expertise to engineer, deploy, and manage IT infrastructure. Configure, monitor, and optimize servers, storage systems, routers, switches, firewalls, security appliances, and associated software. Ensure infrastructure reliability by applying best practices to proactively analyze traffic patterns, security risks, system performance metrics, and backup and recovery strategies. Create and maintain detailed documentation of network and system configurations, processes, and dependencies. Adapt engineering efforts and system architecture to the changing needs of the corporate network, data center, ISP core, and customer base.

Essential Duties/Responsibilities:

  • Design, deploy, and manage critical IT systems:
    Lead the engineering, implementation, and administration of IT infrastructure and network architecture. Oversee end-to-end lifecycle management, from initial planning to deployment and ongoing maintenance.
  • Develop and implement logging and monitoring strategies for key systems:
    Utilize new and existing tools to design comprehensive logging and monitoring frameworks, enabling proactive system management and rapid response to issues. Continuously refine strategies to enhance infrastructure visibility.
  • Evaluate the relationships and dependencies of interconnected systems:
    Continually analyze how various IT systems interact, identifying potential impacts and implications on performance, security, and scalability. Proactively manage dependencies.
  • Contribute to strategic technology vision: Work collaboratively to maintain a forward-looking vision for the IT department, identify emerging technology trends, and potential roadmaps. Actively pursue learning opportunities to enhance skills and knowledge. Investigate promising technologies and conduct proof-of-concept testing.
  • Partner with other departments on networking, authentication, and security initiatives:
    Work closely with adjacent teams to design, implement, and optimize solutions that enhance network performance, strengthen authentication processes, and bolster overall security. Facilitate alignment across departments to ensure seamless integration and robust protection within the organization’s infrastructure.
  • Share expertise and drive knowledge exchange within the department:
    Regularly update team members on advancements and emerging industry trends in your area of specialization. Present insights from conferences and training sessions, fostering an environment of continuous learning. Facilitate discussions on potential future interoperability challenges.
  • Support department manager with annual budgeting:
    Assist in planning and managing the annual budget for capital investments, support contracts, and software licensing. Provide insights and recommendations to optimize resource allocation.
  • Ensure data protection and confidentiality: Handle sensitive information responsibly and in compliance with regulatory and organizational standards. Respect and maintain strict confidentiality of all software, data, files, and related information belonging to the organization and its customers.
  • Duties, responsibilities, and activities may change, or new duties may be assigned at any time with or without notice.

 

Required Skills/Abilities:

  • Solid understanding of networking, storage, compute, and security technologies
  • Experience deploying and managing switches, routers, firewalls, and servers
  • Ability to analyze and troubleshoot complex system interdependencies
  • Familiarity with network monitoring tools, concepts, and protocols
  • Familiarity with tiered data protection
  • Experience securing networks and system endpoints
  • Ability to manage and complete projects with minimal supervision
  • Self-motivated with a strong commitment to continuous learning and development
  • Ability to engage in strategic operational and architectural discussions
  • Ability to serve as a primary support contact and participate in a rotating on-call schedule.

 

Education and Experience:

  • Bachelor’s degree in a STEM discipline or equivalent foundational experience
  • 5+ years professional experience in an IT-related field
  • Has achieved CCNA or equivalent certification

 

Preferred Qualifications:

  • 7+ years professional experience in IT system engineering and operations
  • Has achieved CCNP or equivalent certification
  • Experience working in mission-critical, high-availability environments
  • Comprehensive understanding of data center infrastructure
  • Experience with service provider network architectures
  • Extensive experience deploying and maintaining Linux and/or Windows servers
  • Proficiency with at least one programming or scripting language
  • Comprehensive understanding of IT security principles and design considerations
  • Ability to coach and mentor junior engineers
  • Adept at creating and maintaining detailed technical documentation
  • Skilled at conveying complex technical concepts to diverse audiences

 

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift twenty (20) pounds at one time.

HR GENERALIST

Role Purpose: Under direction, this position is responsible for creating, updating and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities. 

Essential Duties/Responsibilities:

  • Coordinates and participates in all steps relating to hiring new employees. Beginning with developing job posts, setting up interviews, participating in the interviews and providing support to management as needed throughout the entire hiring process.
  • Manage the onboarding and orientation process through the BambooHR software.
  • Prepare new hire orientation, including benefits, payroll processing, employee handbook and compliance related information.
  • Process all new hire information into appropriate HRIS software and payroll systems.
  • Assist with job evaluations, including job classifications, and up-to-date job descriptions.
  • Assist with developing and implementing personnel policies and procedures.
  • Provides assistance to employees with questions related to policies and/or procedures.
  • Assist with developing and maintaining pay scales for all positions.
  • Maintain knowledge of federal and state laws to ensure compliance with all federal and state requirements in relation to employment law.
  • Assist Director with compliance of items such as EEO and VETS Reporting, Non-Discrimination Testing, and portions of the Affirmative Action Plan.
  • Assist Director with working with managers and employees to carry out their responsibilities as it pertains to personnel matters.
  • Maintains and uploads all employee records including salary data, payroll records, personnel records all housed electronically within the HRIS software. Maintain physical and digital files for employees and their documents, benefits, and attendance records.
  • Compiles data for salary survey participation and review results for accuracy.
  • Assist with annual performance evaluation process.
  • Performs benefits administration to include claims resolution, enrollment and change reporting through payroll system and insurance provider. Acts as a liaison between the benefit program providers and the employee as requested.
  • Maintains unemployment claims file and responds to information requested.
  • Bring forward to the Director any recommendations for added efficiencies to make improvements in our HR work and services we provide.
  • Provide assistance with union negotiations, development of company bargaining proposals, and analyzing union demands. Obtains and prepares cost data for company and union proposals and final settlements.  Participate in ongoing meetings between management and bargaining employees.
  • Administers COBRA process.
  • Assist with employee relations as needed.
  • Interact frequently with payroll department to ensure communication flows back and forth between the two departments for clarity and accuracy of employee records.
  • Maintain Workforce Safety and Insurance reporting of claims and tracking on all employees. 
  • Assist with the Workforce Safety and Insurance Safety Management Program.
  • Maintain DOT physicals and requirements on employees.
  • Duties, responsibilities, and activities may change, or new duties may be assigned at any time with or without notice.

 

Required Skills/Abilities:

  • Work requires the highest level of confidentiality in daily operations and to conduct daily duties in a professional manner.
  • Work requires general knowledge of employment law, benefits, compensation and employee relations.
  • Requires prior knowledge of principles and practices of human resources.
  • Requires excellent oral and written communications skills, and a high level of interpersonal skills to interact effectively and maintain positive relationships with all management and staff.
  • Position requires the ability to respond effectively to the most sensitive inquiries or complaints from internal and external customers.
  • Maintains a positive and respectful attitude.
  • Advanced computer skills, including data entry, data processing, communication tools.
  • Problem-solving skills and resourceful thinking.
  • Demonstrates flexible and efficient time management and ability to prioritize workload.
  • Ability to read, analyze and interpret human resource related documents.
  • Requires detail oriented, organizational skills and analytically driven.

 

Behavioral Expectations:

  • Maintaining a good attendance record
  • Displaying professional, courteous behavior at all times throughout the workday, even when on breaks
  • Maintaining a positive attitude during work hours
  • Adhering to all company policies, rules and procedures
  • Willingness to listen to and consider the opinions and views of others.
  • Displaying respect and consideration for other team members
  • Willingness to work as a team player.
  • Championing company values
  • Cooperating with and collaborating with others
  • Welcoming new ideas

 

Education and Experience:

  • Bachelor’s degree in business administration or human resources.
  • 3-5 years of human resources experience is required.
  • Knowledge of an HRIS such as BambooHR is a plus.
  • Professional certification such as SHRM-CP or SHRM-SCP is a plus.

 

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Requires periods of intense concentration and some possible eye strain.
  • Must be able to lift twenty (20) pounds at one time.
SRT Statement of Non-Discrimination
SRT Communications, Inc. is the recipient of Federal financial assistance from the U.S. Department of Agriculture (USDA). 
The USDA prohibits discrimination in all its programs and activities on the basis of race, color, national origin, age, disability, and where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or a part of an individual’s income is derived from any public assistance program. (Not all prohibited bases apply to all programs.)
Persons with disabilities who require alternative means for communication of program information (braille, large print, audiotape, etc.) should contact USDA’s TARGET Center at (202) 720-2600 (voice and TDD).
The person responsible for coordinating this organization’s nondiscrimination compliance efforts is Shawn Grosz, Chief Technology Officer. To file a complaint of discrimination, write to USDA, Assistant Secretary for Civil Rights, Office of Assistant Secretary for Civil Rights, 1400 Independence Avenue, S., STOP 9410 W., Washington, D. C. 20250-9410, or call toll free (866) 632-9992 (English) or (800) 877-8339 (TDD) or (866) 377-8642 (English Federal-relay) or (800) 845-6136 (Spanish Federal-relay).
USDA and SRT are equal opportunity providers and employers.
Updated  March 1, 2019