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Co-ops Deliver Big Benefits Other Companies Can’t Match

Sep 29 2026

Co-ops Deliver Big Benefits Other Companies Can’t Match

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October is National Co-op Month. While this is a good reason to celebrate, it’s also a chance to pause and consider why cooperatives continue to grow across America, decade after decade.

The cooperative model delivers benefits to members and communities you just won’t find in a typical business model. How does that translate to your daily life?

When you choose a cooperative, you get much more than the service you purchased.

Your interests are number one. Unlike how investor-owned companies function, cooperatives are owned by the members who use their services. What you want and need as a member informs the cooperative’s goals. Value is delivered to you, not to outside shareholders. At SRT, we make sure every innovation serves you, every decision considers your best interests, and every SRT employee comes to work each day ready to put you first.

You have representation where you live. Cooperatives don’t operate in a vacuum and don’t serve the interests of a few. They report to a Board of Directors that governs the direction of the co-op. All 12 members of SRT’s Board are democratically elected by fellow community members, representing four districts across our service area. That means every community, regardless of distance or population, has someone at SRT representing its residents.

Your voice matters. Those 12 Board members? You get to vote for them each year at SRT’s Annual Meeting. And the “one member, one vote” formula of a cooperative gives every member equal say, so your vote carries real weight.

You get access to the best services. Cooperatives serve areas that other companies often overlook, filling gaps with high quality services such as electricity and telecommunications. Why? Because co-ops are committed to delivering what their membership needs. SRT bringing high-speed broadband to your community is a perfect example. As a telecommunication cooperative, we insist that everyone has access to the same quality service regardless of where they live – and we made it happen. Our track record of continually advancing our network — from landlines to wireless phones to copper to fiber — stands as a 75-year testament to delivering everything our membership deserves.

You get money back. Cooperatives return value to members through capital credits, also known as patronage dividends. This is money sent back to you. When a co-op earns more than what it costs to operate, that surplus returns to members based on their use of services — not to outside investors. In 2026, SRT distributed more than $4 million back to our valued members, including an extra $750,000 the Board approved to celebrate our 75th anniversary with our membership.

You get stability you can count on from a company you know. Cooperatives are not subject to pressure from stock markets and shareholders. And unlike many kinds of companies, where profits can flow to faraway shareholders, cooperative value stays in the membership community. As your co-op, SRT plans and operates with your future in mind. Your community isn’t our latest business venture; we were born and raised here and are in it for the long haul. SRT invests methodically in local infrastructure so every town will always have access to the most advanced services available. The result is a stable cooperative you can count on.

You get a trusted resource for useful information. No other type of mainstream company embeds a commitment to member and community education in its founding principles. But co-ops do! SRT routinely provides technical how-to classes, cybersecurity tutorials and alerts, and one-on-one guidance to ensure our members are safe and getting the most out of their services. All education and training we provide is always free. As a member, you have 24/7 access to our technical experts. These experts live in the communities you call home and are always close by ready to help you.

Your community benefits, too. Much of what defines cooperatives boils down to the seventh cooperative principle — concern for community — which many co-ops fulfill through community benefit funds, local sourcing, or charitable contributions. More than a service provider, SRT is a lifelong partner and neighbor in your community. SRT enjoys being a good corporate citizen to support growth, well-being, and economic vitality where you live. We have invested millions of dollars in the services, amenities, and community spirit that make hometowns across our service area special. Look around your own hometown to see what SRT has supported.

So when you’re shopping for value, look no further than your local cooperative to make the most of your hard-earned money. You’ll reap the rewards in more ways than one!

PrevPreviousA History of Innovation: NOW

A History of Innovation: NOW

Sep 23 2026

A History of Innovation: NOW

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Today, SRT is the state’s largest telecommunications cooperative, serving more than 27,000 residential and business customers. We invested in 9,200 miles of fiber optics that criss-cross and connect an area encompassing 5,587 square miles, 10 counties, four districts represented by a Board of 12 Directors, and 160 employees — all coming together to form community. That’s what it’s all about. 
 
Our services are as individual as your own phone or internet connection, as regional as the healthcare, financial, and educational institutions we serve, and as global as the key military installation that is critical to our nation’s nuclear deterrence strategy.
 
SRT’s value also extends beyond the services we provide. We enjoy being a good corporate citizen to support growth, well-being, and economic vitality in our communities. SRT has awarded more than $180,000 in scholarships to local students and promotes STEAM education and career initiatives. SRT has also invested millions of dollars in the services, amenities, and community spirit that make hometowns across our service area special.
 
Stay tuned for the next chapter of our story in two weeks.
 
PrevPreviousCUSTOMER ALERT
NextCo-ops Deliver Big Benefits Other Companies Can’t MatchNext

CUSTOMER ALERT

Sep 15 2026

CUSTOMER ALERT

Stay Alert – Don’t Tap “Approve” On Surprise Login Prompts

Download Graphics to View Two-factor authentication adds an important layer of protection to your online accounts. But scammers have found a way to try to turn that protection against you.

It’s called an MFA fatigue attack. MFA stands for multi-factor authentication — the extra code, prompt, or approval request used when you sign in.

Here’s how it works: A criminal gets hold of your password, often from an old data breach or a fake login page. They then repeatedly try to sign in to your account. Your phone starts receiving pop-up notifications asking, “Was this you?” or “Approve sign-in?”

The goal is to wear you down. After enough alerts, you might tap “Approve” just to make them stop. Once you do, the scammer may be inside your account.

Protect yourself with these steps:
  • Never approve a login request you didn’t initiate. Even if you receive several prompts in a row, tap “Deny” or “No.” Do not approve one to silence the alerts.

  • Change your password right away. If you get an unexpected sign-in prompt, use a different device if possible and create a new, strong password for that account. Don’t reuse it anywhere else.

  • Turn on number matching when available. Some apps display a number on the sign-in screen that you must enter on your phone. This makes it much harder for scammers to trick you into approving access.

  • Consider using passkeys. Passkeys let you sign in with your fingerprint, face recognition, or device PIN (Personal Identification Number) instead of a password. Many major email, shopping, and financial sites now offer them.

  • Review recent account activity. Look for unfamiliar devices, locations, messages, purchases, or account changes. Sign out of devices you don’t recognize.
An unexpected approval prompt is not a minor annoyance. It’s a warning sign. When in doubt, deny it out.
PrevPreviousA History of Innovation: THEN
NextA History of Innovation: NOWNext

A History of Innovation: THEN

Sep 10 2026

A History of Innovation: THEN

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The past 75 years were punctuated with leaps forward, each year and decade a stepping stone toward the next innovation to benefit SRT members.
 
Our history as a cooperative officially began September 29, 1951, when Souris River Telephone Mutual Aid Corporation led Articles of Incorporation. The very next year SRT purchased its first phone exchange — the Martin Telephone Company with 82 subscribers. Two short years later SRT secured its first loan and bought four more exchanges, and the momentum rolled on.
 
By the 60s SRT was serving Minot Air Force Base, our largest phone exchange at the time. We also shared the cooperative’s early success with members, sending out their first capital credit checks. It was a decade of smart growth, sound business decisions, innovating services, and delivering critical communications.
 
Soon SRT was innovating beyond telephone. By 1980 the cooperative brought cable television service to the residents of Westhope, while the 90s ushered in Direct Broadcast Satellite TV. SRT continued to roll out the latest and greatest services with Security in 2008 and Dish Network in 2014.
 
In the meantime, the area and people we serve continued to expand. In 1994, SRT acquired Minot Telephone Company, adding roughly 25,000 lines in Minot, Burlington, and Surrey. Ten years later we acquired the cable TV systems in Newburg and Upham, increasing our total communities served to 18. We also welcomed Velva residents in 2007 after purchasing the exchange from North Dakota Telephone Company in Devils Lake.
 
The most transformative innovation so far, fiber optics brought unprecedented opportunity to even the most remote home in north-central North Dakota. In 2006 SRT deployed our first fiber-to the-premise in rural Lansford — a community of roughly 200 people that suddenly had the most powerful internet technology available. Owing to the determination of SRT’s Board of Directors and the ingenuity of our employees, SRT completed our rural fiber build by 2022 and Minot last year.
 
Stay tuned for the next chapter of our story in two weeks.
 
PrevPreviousSRT’s First 75 Years: A History of Innovation
NextCUSTOMER ALERTNext

SRT’s First 75 Years: A History of Innovation

Aug 28 2026

SRT’s First 75 Years: A History of Innovation

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SRT started in a place, but it began with people. In 1950, this vast stretch of North Dakota prairie had farms, schools, county seats, but no phones. Concerned citizens decided that the people who live here need phones. Farmers need to call into town; relatives and friends need to call each other. Phones were about safety, so people could help each other; about prosperity, so people could do business and earn a living; and about staying in touch with loved ones. You could say the mission has always been what life is all about: People coming together and forming community.

It was a bold idea and an even bolder action. When these determined people saw a need that lives depend on and then made it happen — that was the beginning of SRT’s History of Innovation. In 1950, the Verendrye Electric Cooperative set out to start a telephone cooperative. In 1951, SRT came to be.

The story of SRT can’t be told without the seventh Cooperative Principle: Concern for Community. Concern for fellow North Dakotans compelled SRT’s founders to deliver the revolutionary service of human voices traveling over wires. It’s a story of persistence among individuals and compassion among neighbors.

When we think of innovation, we often think of inventions that modernize daily life. But the real innovation behind SRT’s history is the North Dakota spirit of its people, then and now.

Stay tuned for the next chapter of our story in two weeks.

PrevPreviousFCC Commissioner and Minot Leaders Join SRT for Informational Day on Critical Communications Infrastucture
NextA History of Innovation: THENNext
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