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SRT’s First 75 Years: A History of Innovation

Aug 28 2026

SRT’s First 75 Years: A History of Innovation

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SRT started in a place, but it began with people. In 1950, this vast stretch of North Dakota prairie had farms, schools, county seats, but no phones. Concerned citizens decided that the people who live here need phones. Farmers need to call into town; relatives and friends need to call each other. Phones were about safety, so people could help each other; about prosperity, so people could do business and earn a living; and about staying in touch with loved ones. You could say the mission has always been what life is all about: People coming together and forming community.

It was a bold idea and an even bolder action. When these determined people saw a need that lives depend on and then made it happen — that was the beginning of SRT’s History of Innovation. In 1950, the Verendrye Electric Cooperative set out to start a telephone cooperative. In 1951, SRT came to be.

The story of SRT can’t be told without the seventh Cooperative Principle: Concern for Community. Concern for fellow North Dakotans compelled SRT’s founders to deliver the revolutionary service of human voices traveling over wires. It’s a story of persistence among individuals and compassion among neighbors.

When we think of innovation, we often think of inventions that modernize daily life. But the real innovation behind SRT’s history is the North Dakota spirit of its people, then and now.

Stay tuned for the next chapter of our story in two weeks.

PrevPreviousFCC Commissioner and Minot Leaders Join SRT for Informational Day on Critical Communications Infrastucture

FCC Commissioner and Minot Leaders Join SRT for Informational Day on Critical Communications Infrastucture

Aug 25 2026

FCC Commissioner and Minot Leaders Join SRT for Informational Day on Critical Communications Infrastucture

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Minot, N.D. – Federal Communications Commission (FCC) Commissioner Olivia Trusty and Senior Legal Advisor Marcus Maher visited Minot on August 13 to tour critical communications systems and engage in roundtable discussion with Minot area leaders.

SRT CEO/General Manager Cassidy Hjelmstad, FCC Commissioner Trusty, and FCC Senior Legal Advisor Maher began the day with a tour from officials of the Minot Air Force Base. They followed the MAFB tour with an afternoon at SRT’s facilities, getting a full picture of the broadband provider and the communities it serves.

OSP Engineering Manager Scott Senger kicked off the afternoon program by presenting an introductory overview of SRT, from its establishment 75 years ago to its current impact as North Dakota’s largest telecommunications cooperative. Highlighting the vast rural nature of its service area and advanced technology behind its services, the SRT team illustrated the importance of high-speed internet with real case studies. These stories ranged from remote rural communities using broadband for telehealth and agriculture, to projects based in Minot that advance regional sports, to the intermodal Logistics Park hub driving international commerce.

The presentation underscored SRT’s commitment to deliver high-speed internet to everyone in its service area, regardless of distance, land area, or population. Senger noted that SRT provides the same service to Antler, with a population of 19, that it offers in the city of Minot.

Hjelmstad and Carissa Swenson, Executive Director of the Broadband Association of North America (BAND), described North Dakota’s fiber optic network – a collaboration of DCN owners and BAND members that provides seamless broadband connection across the state and out to the global internet.

When discussion turned to SRT’s designation as a Smart Rural CommunitySM (SRC) provider by NTCA-The Rural Broadband Association, Commissioner Trusty noted SRC as a positive initiative that recognizes the work local broadband providers are doing for their communities.

To see the technology behind SRT’s broadband network first-hand, the FCC visitors then explored SRT’s host facility. Jordan Kelly, SRT Network Operations Manager, led an informational tour of the systems that support and deliver broadband throughout SRT’s service area. Commissioner Trusty met employees from operations, engineering, and IT disciplines and had the opportunity to ask questions about SRT’s fiber network.

The day concluded with a roundtable discussion involving area leaders of major service sectors, such as Michael Frye, Chief of Police for the City of Minot; Kevin Harmon, Vice President for Student Affairs and Intercollegiate Athletics at Minot State University; Brekka Kramer, President/CEO of the Minot Area Chamber EDC; and Christopher Van Gels, Vice President, Facilities Management of Trinity Health.

The informational day in Minot demonstrated how telecommunications function across an integrated system that keeps North Dakota moving, productive, and safe. During discussions, Commissioner Trusty indicated a greater appreciation of what SRT is doing and its impact on the state and beyond. She also noted how broadband supports essential, mission-critical services integral to life safety and economic prosperity. For example, North Dakota’s energy and agriculture sectors produce food and fuel that benefit Americans across the country, while the Minot Air Force Base is a key military installation critical to the nation’s deterrence strategy.

“SRT appreciates Commissioner Trusty and Senior Advisor Maher visiting Minot to learn about our telecommunications services and engage in meaningful dialogue with our leadership partners about the vital implications of broadband,” said Hjelmstad. “We were honored to demonstrate how SRT and other telecommunications cooperatives work to bridge the digital divide across North Dakota and advance economic vitality and quality of life indicators, both statewide and nationally.”

Hjelmstad continued, “We hope the day provided a comprehensive look at SRT’s role in delivering telecommunications that national defense, regional healthcare, the City of Minot, and our entire service area rely on. We also hope it illuminated real benefits of Universal Service investment and broadband connectivity – not just for every person across north-central North Dakota as they live their best lives in their own communities, but for the strength of our nation as a whole.”

SRT Communications, headquartered in Minot, North Dakota, is the state’s largest telecommunications cooperative. Established in 1951, SRT employs roughly 160 people and serves more than 26,000 customers across north central North Dakota. SRT earned the distinction as a Certified Gig-Capable Provider in 2017. Services include high-speed fiber internet, phone, and security/surveillance systems for home and business. Learn more at www.srt.com.

PrevPreviousService Notification – Internet Maintenance
NextSRT’s First 75 Years: A History of InnovationNext

Service Notification – Internet Maintenance

Aug 24 2026

Service Notification – Internet Maintenance

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SRT will be upgrading our Internet equipment, which will cause a brief interruption to Internet service for some customers. Emails will be sent to each affected customer with exact date of their scheduled maintenance. The maintenance window is scheduled between 12:01 a.m. and 6:00 a.m., but the actual service interruption should be for a short time within that window.

This upgrade will allow SRT to continue to bring the fastest, most reliable broadband Internet service to you. We chose this maintenance window to minimize the impact on our valued customers as much as possible.

The downtime will affect your home Internet service, which may also include connected devices such as smart home gadgets or security or video surveillance systems. We will do our best to keep the service disruption time to a minimum. Please note this schedule and plan accordingly for the brief maintenance window.

If you experience any Internet difficulties following the planned maintenance, please contact our Internet Help Desk at 701-858-7873.

Thank you for your patience while we conduct necessary maintenance on your services.

Your SRT Customer Care Team

SRT Account Executive Receives Eagle Award

Aug 07 2026

SRT Account Executive Receives Eagle Award

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Roger Neuhalfen, an Account Executive at SRT, received an Eagle Award for the Month of July from the Minot Area Chamber EDC. The Eagle Award recognizes excellence in customer service, and the recipients must be nominated to receive this award.
 

When a new Minot business needed cameras, phone lines, and music set up in their establishment, Roger stepped up for every request, big or small. “Roger always had the answers,” the Eagle Award nominator shared. “He was a pleasure to work with and made that part of our build-out run as smoothly as possible.” 

Congratulations on this well-deserved recognition, and thank you for taking great care of our customers!
PrevPreviousNorth Dakota Funding Opportunity for Rural Health Providers: Connecting Tech, Data, and Providers for a Stronger ND
NextService Notification – Internet MaintenanceNext

North Dakota Funding Opportunity for Rural Health Providers: Connecting Tech, Data, and Providers for a Stronger ND

Jul 02 2026

North Dakota Funding Opportunity for Rural Health Providers: Connecting Tech, Data, and Providers for a Stronger ND

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North Dakota Health and Human Services (HHS) has announced a new funding opportunity to help rural health care providers strengthen and modernize electronic medical record systems.

The Electronic Medical Record Enhancement funding opportunity is designed to support enhancements to existing electronic medical record systems that improve service delivery and health outcomes for rural North Dakotans. Examples may include technology enhancements, expanded functionality and artificial intelligence-supported tools that help providers better manage patient care and improve operational efficiency.

The funding opportunity aligns with Initiative 4: Connect Tech, Data, and Providers for a Stronger North Dakota, part of North Dakota’s Rural Health Transformation Program (RHTP). This initiative focuses on modernizing health care delivery, improving access to information, and helping providers leverage technology to better serve their communities. 

Approximately $500,000 per awardee in first-year funding is available, with the possible opportunity to request additional funding. The funding is designed to support practical, locally driven solutions that help rural and tribal communities.

Eligible applicants include:

  • Critical access hospitals
  • Rural hospital systems
  • Rural Federally Qualified Health Centers
  • Non-federally operated Indian Health Service facilities and tribally run 638 health facilities

Applications are due by July 29, 2026, at 5 p.m. CT. A technical assistance call will be held July 8, from 11:30 a.m. to 12:15 p.m. CT. More information, application materials, and technical assistance resources are available at hhs.nd.gov/rural-health-transformation/funding.

SRT is your locally owned telecommunications cooperative with deep roots in north-central North Dakota. For 75 years, we have worked alongside community-based organizations as an economic catalyst, providing advanced infrastructure to improve opportunity and quality of life. As rural healthcare continues to evolve through telehealth, mobile clinics, remote monitoring, and data-driven care, dependable technology infrastructure will be critical.

We are available to support technology-based projects that align with RHTP funding opportunities, to ensure your rural healthcare organization is technically prepared for what comes next. Thank you for dedication to the health of your communities’ residents.

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