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CUSTOMER ALERT

CUSTOMER ALERT

Stay Alert – Beware of Online Shopping Scams
Watch Out For Online Shopping Scams
Scammers will try to trick you into buying fake or counterfeit items, or paying for items you never receive, by creating websites that look like popular online stores. They may also contact you directly through email or social media, offering great deals on popular items that are hard to find.

Here are some of the most common online shopping scams:

  • Auction Scams – You find a great deal on an auction site, but after you pay, they never send the product, or they send a fake one.

  • Counterfeit Goods Scams – You’re sent counterfeit goods instead of the real thing. Fake products may not work properly and can pose a safety hazard.

  • Fake Online Stores – These scam websites look like a legitimate online store, but they’re just trying to get your payment information. The website may disappear altogether after a short time.

  • Payment Processing Scams – You’re asked to pay by gift cards, wire transfer, or a prepaid debit card. Once you make the payment, you never receive the product or service.

  • Phishing Scams – These usually come in the form of an email that looks like it’s from a legitimate online store. The goal is to get your login credentials or credit card number.

  • Social Media Shopping Scams – Scammers will often pose as a seller on sites such as Etsy, Poshmark, or Facebook Marketplace. When you reach out to inquire about an item, they ask for too much personal and financial information.
When you shop online, watch for red flags that indicate it’s a scam. They include a website or ad that looks unprofessional, a seller asking for personal information before you make a purchase, and no contact information provided for the website or business. Be especially wary of deals involving designer items, weight loss products, and vacation packages.

If you become the victim of an online shopping scam, act right away to protect yourself and your finances. Keep all documentation related to the scam, including any emails, messages, or receipts. You may need to provide this information to law enforcement. If the scammer got your credit card number or bank account information, contact the financial institution immediately. It may be able to help you cancel the transaction or get your money back.

Internet Upgrade – May 7 at 2:00 a.m.

Internet Upgrade – May 7 at 2:00 a.m.

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Early on May 7, 2024, SRT will be making a necessary and worthwhile upgrade to our Internet service. The maintenance window will begin at 2 a.m. on May 7 and is expected to last roughly two hours.

The good news: After the upgrade is complete, SRT will have added capacity to deliver fast, reliable Internet to all customers, today and into the future.

The other news: During the upgrade, your devices will still be connected but won’t be able to access the Internet.

We are conducting this maintenance at 2:00 a.m. to minimize the impact to our valued customers. However, we also recognize that many residential and business customers rely on their Internet 24/7. Please note this upgrade schedule and plan accordingly for the brief maintenance window.

We apologize for the inconvenience and look forward to getting your upgraded connection running as quickly as possible. SRT is committed to delivering the speed and performance you expect from your Internet. Thank you for your patience while we take this next step to deliver on that promise.

SRT Announces 2024 Youth Awards

SRT Announces 2024 Youth Awards

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MINOT, N.D. – SRT has announced the 2024 winners of five college scholarships, totaling $8,500, and two students who will attend the Foundation for Rural Service (FRS) Youth Tour.

The following four students each won a $1,500 SRT General Scholarship:

  • Lucas Beeter of Minot – Minot High School – Magic City Campus
  • Tallie Fedje of Bottineau – Bottineau Junior-Senior High School
  • Shaylie Holen of Burlington – Des Lacs Burlington High School
  • Mariah Lovro of Norwich – TGU Granville High School

Jamie Thompson of Antler won the $2,500 SRT Technical Scholarship. She will be attending Bismarck State College and will major in agriculture industry and technology (agronomy).

“This year we had a very competitive field of scholarship applicants,” said Cassidy Hjelmstad, SRT CEO and General Manager. “It was inspiring to see so many promising, hard-working young people pursuing their future through our scholarship program, and these five students truly earned their respective awards.”

In addition, Giovanna Zettell and Carmen Lindekugel, both of Newburg School, will represent SRT during the 2024 FRS Youth Tour in Washington, D.C. this summer. They will learn about the telecommunications industry, tour the nation’s capital, and meet with legislative leaders to discuss their experiences in rural North Dakota.

Applicants for the SRT Scholarship Program were judged on their scholastic performance and achievements, as well as volunteerism and community involvement. Students were required to write an essay discussing the value of traditional education, online education, and the vital role of high-speed internet in both.

The SRT Technical Scholarship can be awarded to a graduating high school senior or an undergraduate student currently enrolled in a two-year or four-year college. Applicants were required to submit volunteerism and community involvement, scholastic performance, and an essay describing how they can use their education and technology to reach rural and underserved populations. A letter of recommendation from a community member or educator was also required.

SRT Communications, headquartered in Minot, North Dakota, is the state’s largest telecommunications cooperative. Established in 1951, SRT employs roughly 180 people and serves 24,000 customers across north-central North Dakota. SRT earned the distinction as a Certified Gig-Capable Provider in 2017. Services include high-speed internet, phone, and security/surveillance systems for home and business. Learn more at www.SRT.com.

SRT Sales Engineering Representative Receives Eagle Award

SRT Sales Engineering Representative Receives Eagle Award

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SRT Communications Sales Engineering Supervisor Travis Clemens ended the month of March by receiving an Eagle Award from the Minot Area Chamber EDC. The Eagle Award recognizes excellence in customer service and the recipients must be nominated to receive this award.
 

When Travis’s nominator, a local business in Minot, realized they needed a CAT5 cable strung through their building to set up their new Point of Sale system, Travis was there to assist them! Travis and his team completed this project swiftly with a positive attitude. The nominator was very appreciative of the kindness shown by Travis and his team. They were also happy that the final result was aesthetically pleasing in their business. “We have been doing this for 4 years and we have worked with lots of folks. It has taken 4 years to stock pile a list of contractors who are exceptional and experiences have rarely been as awesome as this one! Kind. Easy. Planned and implemented to perfection. Great job to Travis and team! An all-around great experience with SRT. Thank you!”

Congratulations, Travis, for this well-deserved recognition, and thank you for taking great care of our customers!

TUTORIAL/FAQ

TUTORIAL/FAQ

FAQ/Tutorial – What Does the New Apple Vision Pro Do?

Download Graphics to View QUESTION: I’ve heard buzz about the new Apple Vision Pro. What exactly is it and what does it do?

ANSWER: The new Apple Vision Pro is described as a spatial computing headset, which means it blends digital content with your physical space. So, for example, if you’re wearing the Apple Vision Pro headset, your FaceTime video tiles will be life-size and appear to be floating in the room, along with screens showing selected apps like Safari or Prime Video. You navigate everything simply by using your eyes, hands, and voice.

Want to feel like you’re somewhere other than your home or office? Apple Vision Pro lets you transform the space around you. Choose from a selection of landscapes including Yosemite and the Moon, or turn your living room into a personal movie theater with the Cinema Environment.

OpenAI’s CEO and co-founder Sam Altman posted on X (formerly Twitter) that he considered Apple Vision Pro to be the “second most impressive tech since the iPhone launched in 2007.” (Presumably, behind OpenAI’s own ChatGPT.) Even though most of us won’t be in the market for the $3,500 device any time soon, the technology is fascinating and something to watch in the years ahead.