SRT.COM

News

EMAIL SCAM ALERT

EMAIL SCAM ALERT

pressreleases_emailscam
Some SRT customers have received an email asking for them to update their eBill account information and accept new terms or conditions, or else their service will be shut off.
 
Unfortunately, this is called a phishing scam, aimed at trying to encourage you to click a link to a fraudulent website. If you receive messages like this, we encourage you to delete them. A few ways you can spot a phishing email include punctuation or grammar errors, unusual urgency, and a strange email address as the sender.
 
If you received an email like the example below, delete it without opening or clicking any links in the email. If you ever have questions about a strange or unexpected email from SRT, please contact us at 701-858-1200 to verify its contents.
email scam example

Two SRT Employees Graduate from Minot Dale Carnegie Course

Two SRT Employees Graduate from Minot Dale Carnegie Course

IMG_9234

SRT is proud to announce that our Member Service Supervisor, Stephanie R., and Lead Network Assurance Specialist, Connor A., graduated from the Minot Dale Carnegie Course earlier this week.

The Dale Carnegie Course helps people hone leadership, problem solving, and communication skills within a business environment. While they were enrolled in this course, Stephanie received the Outstanding Performance Award and Connor received the Crashing Through Award. Congratulations on your achievements, Stephanie and Connor!

IMG_9231
IMG_9237
Connor and Stephanie's supervisors, Kari Kremer and Teal Myre, were able to attend the award ceremony and show their support. SRT CEO and General Manager, Cassidy Hjelmstad, was also in attendance.

CUSTOMER ALERT

CUSTOMER ALERT

Customer Alert – Is It A Long Lost Friend Or A Scammer?

long lost friend or scam The FTC recently issued a consumer alert about one of the latest ways scammers are trying to get your attention — by texting to ask when you’re free to catch up over a cup of coffee. Scammers are hoping you’ll think the text is from a long lost friend and reply with questions, or tell the sender they have the wrong number.

Either way, your response lets the scammer know your phone number works, which could lead to more calls and texts. They might apologize for the wrong number, then pitch you a scam — maybe by asking if you’re interested in learning about a secret way to make big money using cryptocurrency.

According to the FTC, here’s how to handle these situations:
  • Don’t respond to unexpected text messages like this from unknown phone numbers. Some messages from unknown numbers might be legit, but this isn’t your doctor’s office confirming an upcoming appointment. Copy the message and forward it to 7726 (SPAM). This helps your wireless provider spot and block similar messages in the future.
  • Don’t click on links in unexpected text messages. They might steal your information or install malware on your device. Scammers want you to react quickly to unexpected text messages, but it’s best to stop and check it out. Or just delete it.
If you spot a scam, you can report it to the FTC at ReportFraud.ftc.gov.

TUTORIAL/FAQ

TUTORIAL/FAQ

Short Tutorial/FAQ – What Are Tips for Searching on Google?

Download Graphics to View
Question: I want to step up my game with online searches. How can I search on Google more efficiently?

Answer: We went straight to the source, Google, for tips and tricks to more easily find information on Google.

Tip 1: Start with the basics.
No matter what you’re looking for, start with a simple search like where’s the closest airport. You can always add a few descriptive words if necessary. If you’re looking for a place or product in a specific location, add the location. For example, bakery seattle.

Tip 2: Search using your voice.
Tired of typing? To search with your voice, tap the Microphone icon. Learn how to search with your voice.

Tip 3: Choose words carefully.
When you decide what words to put in the search box, try words that are likely to appear on the site you’re looking for. For example, instead of saying my head hurts, say headache, because that’s the word a medical site uses.

Tip 4: Don’t worry about the little things.
  • Spelling: Google’s spell checker automatically uses the most common spelling of a given word, whether or not you spell it correctly.
  • Capitalization: A search for New York Times is the same as a search for new york times.
Tip 5: Find quick answers.
For many searches, Google will do the work for you and show an answer to your question in the search results. Some features, like information about sports teams, aren’t available in all regions.
  • Weather: Search weather to see the weather in your location or add a city name, like weather seattle, to find weather for a certain place.
  • Dictionary: Put define in front of any word to see its definition.
  • Unit conversions: Enter any conversion, like 3 dollars in euros.
  • Sports: Search for the name of your team to see a schedule, game scores, and more.
  • Quick facts: Search for the name of a celebrity, location, movie, or song to find related information.
Visit the Google Help Center for more advanced search instructions including how to do a reverse image search or filter your search results.

Two SRT Employees Earn 2024 NISC Member Spotlight Awards

Two SRT Employees Earn 2024 NISC Member Spotlight Awards

20240919_103623

SRT is twice as proud that not one, but two of our talented colleagues have earned NISC Member Spotlight Awards: Cindy Obenchain, SRT System Analyst Coordinator, and Kari Kremer, SRT Network Assurance Supervisor.

In fact, SRT was the only organization with multiple winners this year!

The Member Spotlight Awards recognize National Information Solutions Cooperative (NISC) members who take a creative, resourceful approach to solving business needs using NISC software. SRT is a member of NISC, a leading provider of enterprise software and solutions to utility and broadband companies.

20240919_091707

Winners were selected from Utility and Broadband industries for each of the following categories: Financials, Service, Operations, Marketing, and Security/Infrastructure. Cindy won the Financials award for Broadband; Kari won the Operations award for Broadband.

For her award, Cindy was recognized as a prominent presence in the Broadband industry with impressive knowledge in all platforms of the NISC software. Nominators noted that she continuously looks for ways to improve efficiency, from submitting a software enhancement to implementing a new feature in the software. They also said Cindy “contributes to almost all projects at her organization. She is extremely thorough, and you know the project will be successful when she is involved.”

MIC 2024 - Closing General Session 1

Kari was nominated as a champion for learning and using NISC software to its fullest. Her nominators stated, “She is constantly testing new features and finding new ways of accomplishing tasks to increase productivity. She mentors and guides others in their adoption of NISC tools and is not afraid to try new ideas and get out of her comfort zone.”

MIC 2024 - Closing General Session 2

Cindy’s and Kari’s involvement and expertise with NISC ensures that SRT is making the most of the technology available to us. With employees like Cindy and Kari working every day behind the scenes, SRT members can feel confident we are committed to delivering them a superior service and experience – every day.

Congratulations, Cindy and Kari, on your well deserved Member Spotlight Awards!