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Tony Best Promoted To Director of Field Operations

Tony Best Promoted To Director of Field Operations

MINOT, ND – SRT is pleased to announce the promotion of Tony Best to Director of Field Operations. In his new position, Best will oversee the supervision of the construction, maintenance, and servicing operations of SRT’s aerial and buried copper and fiber-optic cable facilities, switching and data facilities, service center operations, and safety inspections. Best has been an SRT employee since 1996, holding several positions, most recently as Outside Plant and Splicer Supervisor, which led him to this position.

“Tony has proven himself throughout his career with his willingness to continue his education through lifelong learning and training, and we are certain that he will excel in his leadership role. His hands-on experience will be instrumental, especially with the continuance of the fiber optic network installation across our service territory. We are looking forward to adding him to our executive staff team,” said SRT General Manager/CEO Steve Lysne.

Tony was born and raised in the Towner area, where he currently resides with his family. He is a current council member of the Zion Lutheran Church in Towner and participates in local Ranch Rodeos during the summer months.

Best looks forward to playing an important role in SRT’s upcoming years of staying on the forefront of technology and providing our customers the best possible service. He replaces Tim Burckhard, who retired on May 29th.

SRT Communications located in Minot, North Dakota is the state’s largest telecommunications cooperative. SRT services include Internet, Security, TV, Phone and Business Services and has served north central North Dakota since 1951, employs nearly 200 people, and serves over 40,000 customers.

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NEW EMAIL SYSTEM

NEW EMAIL SYSTEM

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Having Trouble with the New SRT EMail?

We apologize for the inconvenience that the transition to the new SRT email may be causing. We encourage you to contact the 24/7 SRT Internet Help Desk at 701-858-7873 or SRT.com/chat for personal help from a local technician.

The Internet Help Desk is experiencing increased call volume, but will return your call in order.  In the mean time you can also try a few of these troubleshooting tips.

Please try logging into https://webmail.srt.com and update your bookmark or favorites.

Once logged in, the new email system will load your saved email, folders contacts.  Depending on how much you have saved, this process could take a few minutes.  To update your message list and see progress, click the inbox folder or log out and log back in again.  See below.

Your minot.com email address will still work on the new system, but you may need to update your email client’s server settings.​  See Server Settings below.

Do you have the supported server settings in your email client? Below are the addresses and ports of the email system.  

Please know that if you have selected SSL, you must use an SSL supporting port.

  • Incoming POP3 Server: pop3.srt.com
    • POP3 Port: 995 (SSL)
    • POP3 Port: 110 (do not select SSL, TLS or Secure Settings when using this port)
  • or Incoming IMAP4 Server: imap.srt.com – preferred incoming server when using multiple devices to check email
    • IMAP4 Port: 993 (SSL) – default and preferred port
    • IMAP4 Port: 143 (do not select SSL, TLS or Secure Settings when using this port)
  • Outgoing SMTP Server: smtp.srt.com
    • SMTP Port: 465 (SSL)
    • SMTP Port: 25 or 587 (do not select SSL, TLS or Secure Settings when using this port)

If you are reading a message, deleting it is a simple click on the pictured trash can.  Webmail offers several ways to delete a message without reading the message.  If you are looking to delete a message without reading it, there are several ways.

1. You can drag your message to the Trash folder or…

2. Right-click an choose Delete from the options menu or…

3. Check-off the message and click Delete from the menu bar

Webmail is designed for a larger screen and an app was developed as an alternative to Webmail or the mobile devices native email client.  However, there is a way to view Webmail on a mobile device, even if it’s only to get your account “synced” up.

  • Start by opening your mobile device browser.
  • Navigate to https://webmail.srt.com where you will see the suggestion to download the SRT Email app.
  • Tap the Aa in the browsers address window
  • In the menu that appears, tap Request Desktop Website
  • The new Webmail login should load for you to continue
  • Please consider downloading the app

Mobile Browser

A noticeable change with the new system is where Junk Email or Spam is placed.   By default, a Spam folder exists for every email account.  Any junk email or spam, is moved to that Spam folder rather than your inbox.  The Spam folder is self-cleaning.  Once a message has been in the Spam folder for over seven days, it is deleted.

If your email client isn’t set up to display the Spam folder, you can find it in Webmail at https://webmail.srt.com.  

The new system does not send out a Daily (or Weekly) Digest of junk email.  Junk email and spam are shifted over to a Spam folder.  The system that produced the Daily Digests will be available through mid-August, 2020.  If you are looking for an older message that may have been flagged as junk or spam, visit https://edgewave.srt.com to look through old junk email which will be available until the end of August 2020.

NEW WEBMAIL – SIGNATURE

NEW WEBMAIL – SIGNATURE

To see your Webmail Signature settings, log into webmail.srt.com and click on Preferences and select the Signatures tab. Your signature and preferences for where it should be placed will be displayed.  See example below.

Signature Zimbra

To add and apply a Signature in the new Webmail when it becomes available on May 13, log into webmail.srt.com, open your Settings by clicking the Settings icon [Gear], then click Signatures and the Create Signature button to develop the signature(s) you wish.  To Enable your signature(s), click Go Back and select Mail Preferences and click Automatically Add Signature.  Locate the Automatically Add Signature section and select “Yes” and Save your changes.  See example below.

signature1
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NEW WEBMAIL – MAIL FILTERS

NEW WEBMAIL – MAIL FILTERS

To see your Webmail Mail Filters settings, log into webmail.srt.com and click on Preferences and select the Mail Filters tab.  Your list of filters should appear in the tab.  Double-click the filter you wish to observe.  See example below.

Mail Filters Zimbra

To add and apply Rules – as they’re called – in the new Webmail when it becomes available on May 13, log into webmail.srt.com, open your Settings by clicking the Settings icon [Gear], then click Rules and the Create a New Rule button to develop the Rule(s) you wish and click Save. 

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NEW WEBMAIL – AUTO-REPLY

NEW WEBMAIL – AUTO-REPLY

To see your Webmail Auto-Reply settings, log into webmail.srt.com and click on Preferences and select the Mail tab. Your settings for Auto-Reply are in the Receiving Messages section.  See example below.

Auto-reply Zimbra

To add an auto-reply in the new Webmail when it becomes available on May 13, log into webmail.srt.com, open your Setting by clicking the Settings icon [Gear], then click Mail Preferences and click Auto-Reply Message.  Locate the Auto-Reply Message section, Click Enable Auto-Reply, add your reply text and click Save.  See example below.

autoreply