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FIBER 350 FACTS

 

Broadband Facts

Fixed broadband consumer disclosure

 

 

 

 

 

 

Service Plan

Fiber 350 – 350×350 Mbps

 

 

Monthly charge for month-to-month plan

$49.95

 

 

Monthly charge for long-term contract

N/A

 

 

For other options including promotions and options

bundled with other services visit srt.com/internet

 

 

Other Charges and Terms

 

 

 

Data included with monthly charge

Unlimited

 

 

Charges for additional data usage

N/A

 

 

Modem or gateway – Customers may use their own modem or gateway; see policy at srt.com/modems

Free

 

 

Other monthly fees

N/A

 

 

One-time fees

 

 

 

Fee to relocate modem (moving or in home)

$25.00

 

 

Government Taxes and Other Government-Related Fees May Apply: Varies by location

 

 

Other services on network

None

 

 

 

 

 

 

Performance – Individual experience may vary srt.com/speedtest

 

 

Typical speed downstream

389.72 Mbps

 

 

Typical speed upstream

383.96 Mbps

 

 

Typical latency

2.1 milliseconds

 

 

Typical packet loss

0 %

 

 

Network Management

 

 

 

Application-specific network management practices?

 

No

 

 

Subscriber-triggered network management practices?

 

No

 

 

More details on network management

srt.com/legal

 

 

Privacy

srt.com/legal

 

 

Complaints or Inquiries

To contact SRT: srt.com/contactus

701-858-1200;

To submit complaints to the FCC: http://www.consumercomplaints.fcc.gov

(888)225-5322

 

 

 

 

 

 

Learn more about the terms used on this form and other relevant information at the FCC’s website.