SRT will be upgrading our Internet equipment, which will cause a brief interruption to Internet service for some customers. Emails will be sent to each affected customer with exact date of their scheduled maintenance. The maintenance window is scheduled between 12:01 a.m. and 6:00 a.m., but the actual service interruption should be for a short time within that window.
This upgrade will allow SRT to continue to bring the fastest, most reliable broadband Internet service to you. We chose this maintenance window to minimize the impact on our valued customers as much as possible.
The downtime will affect your home Internet service, which may also include connected devices such as smart home gadgets or security or video surveillance systems. We will do our best to keep the service disruption time to a minimum. Please note this schedule and plan accordingly for the brief maintenance window.
If you experience any Internet difficulties following the planned maintenance, please contact our Internet Help Desk at 701-858-7873.
Thank you for your patience while we conduct necessary maintenance on your services.
Your SRT Customer Care Team
