The COVID-19 virus has brought many challenges to businesses, homes and communities. As your local cooperative, we take our responsibility of providing internet and phone service very seriously. SRT has been monitoring the COVID-19 situation and is prepared to keep customers connected, while adhering to local, state and national public safety recommendations.
As a critical communications provider, SRT has been able to work through crisis situations before to ensure business continuity and we are taking necessary action steps during this pandemic as well. We understand the services we provide are valuable to you.
We also recognize that your health and safety, as well as our employees’ wellbeing, is a priority. As of now, we are continuing to install new service and upgrade existing services. Prior to entering a home or business, we will ask a few basic screening questions to ensure you feel safe in your environment and our technicians are entering a safe space.
Our customer service representatives are available to answer calls, email, instant chat or communicate through social media. However, our headquarters office is temporarily closed to the public.
Payment Drop Box locations at srt.com/paymentoptions
*Cash overpayments at drop box locations will be applied as account credit.
Online – srt.com/SmartHub
Pay By Phone – 1-877-495-6835
We continue to offer customer service 24/7 so know that we are here if you need us.
Contact us via:
Phone – 701-858-1200
Online Chat – chat.srt.com
Online – www.srt.com
Facebook – https://www.facebook.com/SRTCommunications
Email – email@example.com
Drop bin and instructions are located inside the front entry of the SRT Headquarters at 3615 North Broadway.
SRT encourages customers to stay up to date on the COVID-19 situation through the Centers for Disease Control website, which can be found at https://www.cdc.gov/coronavirus/2019-nCoV/index.html.
Thank you for your support as we navigate this disease and work to keep you connected.