News
CUSTOMER ALERT
CUSTOMER ALERT
Stay Alert – Beware of Amazon Impersonators
Impersonation scammers pretend to be a trusted company and reach out to get access to information for identity theft. Amazon impersonation scams are common, so watch out for them.
For example, it’s a red flag if you receive an unsolicited communication, supposedly from Amazon, that refers to a purchase you didn’t make and asks you to act urgently to confirm the purchase. If you try to cancel the fake order by clicking a link or calling the supposed “customer service” number, scammers then try to steal your personal or financial information.
Amazon issued this guidance to help protect its customers from scammers:
Impersonation scammers pretend to be a trusted company and reach out to get access to information for identity theft. Amazon impersonation scams are common, so watch out for them.
For example, it’s a red flag if you receive an unsolicited communication, supposedly from Amazon, that refers to a purchase you didn’t make and asks you to act urgently to confirm the purchase. If you try to cancel the fake order by clicking a link or calling the supposed “customer service” number, scammers then try to steal your personal or financial information.
Amazon issued this guidance to help protect its customers from scammers:
- Be careful installing apps or software. Amazon will not ask you to install an app or download software in order to receive a refund or get help from customer service.
- Never pay over the phone. Amazon will not ask you to provide payment information, including gift cards (or “verification cards,” as some scammers call them) for products or services over the phone.
- Always verify orders directly with Amazon. Amazon will not include purchased product information in order confirmation and shipping confirmation emails it sends to customers. For any questions related to an order, always check “Your Orders” on Amazon.com or via the “Amazon Shopping” app.
- Be wary of false urgency. Amazon will not pressure you to act now. Scammers may try to create a sense of urgency to persuade you to do what they’re asking.
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Email Service Notification
Email Service Notification
Update: Tuesday, May 9th 2:30pm
The issue has been resolved and all email seems to be sending and receiving as expected. If you are still having email trouble, contact the SRT Internet Help Desk at 701-858-7873 for assistance.
The issue has been resolved and all email seems to be sending and receiving as expected. If you are still having email trouble, contact the SRT Internet Help Desk at 701-858-7873 for assistance.
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Update: Monday, May 8th 12:30pm
Many customers using SRT Webmail, the SRT Email app, and some other email clients are now able to send and receive email.
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Unfortunately, there are still some customers receiving a security certificate-related error. If you are still experiencing email trouble, contact the SRT Internet Help Desk for assistance. We appreciate your patience as they are working with a large number of customers as quickly as possible.
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Thank you again for your patience and for doing business with SRT!
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Update: Monday, May 8th 7:30am
SRT email issues continue and are now affecting all @srt.com and @minot.com email customers including those using SRT Webmail and the SRT Email app. We apologize for the inconvenience and thank you for your patience as we work to resolve the issue.
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SRT is aware of an email issue for some customers which is causing an error message that says, “Mail cannot verify the identity of the server ‘imap.srt.com’.”
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We do not have an estimated time of resolution. Thank you for your patience.









