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Julie Lizotte Retires from SRT as Director of Regulatory Affairs

Julie Lizotte Retires from SRT as Director of Regulatory Affairs

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MINOT, N.D. – Julie Lizotte, Director of Regulatory Affairs at SRT Communications, retired March 1 after more than 34 years with the organization.

Lizotte joined SRT as an Accounting Clerk in 1989. She progressed to Carrier Services Specialist in 1996 and to Director of Regulatory Affairs in 2004 – the role she held until her retirement.

“Julie navigated every kind of regulatory change imaginable during her tenure with SRT. From voice to broadband regulations, she ensured SRT remained compliant in our business practices,” said Cassidy Hjelmstad, SRT Chief Executive Officer and General Manager. “We appreciate her contribution to SRT and wish her the best in her retirement.”

Lizotte previously served on the Minot Area Chamber EDC Board of Directors. She has also served as Chairperson of the City of Minot Housing Authority Committee since 2014.

Jesse Ketteman, Network Operations Engineer with SRT since 2005, has joined the Regulatory Affairs team as Regulatory Affairs Manager.

 

SRT Communications, headquartered in Minot, North Dakota, is the state’s largest telecommunications cooperative. Established in 1951, SRT employs nearly 190 people and serves roughly 8,000 square miles and 24,000 customers across north central North Dakota. SRT earned the distinction as a Certified Gig-Capable Provider in 2017. Services include high-speed internet, phone, and security/surveillance systems for home and business.

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TUTURIAL / FAQ

TUTURIAL / FAQ

Short Tutorial/FAQ – How Can I Extend Battery Life of Devices?

Download Graphics to View Question: It’s a hassle when the battery in my phone or tablet gets low at inconvenient times. What can I do to help a battery last longer between charges?

Answer: One simple thing you can do to extend the battery life of your phone or tablet is to turn down the brightness of the screen to at least half.

This can usually be found in the Options or Settings area.

On an Android device, such as a Samsung Galaxy, swipe down twice from the top of your screen. You’ll see a sun icon at the bottom, on the left of a thin bar. Manually lower the brightness of your phone or tablet by dragging your finger along this line.

Keep in mind that Android settings vary across devices, so the steps you see here may look a little different on your phone.

On an iPhone or iPad, swipe down from the top right corner of your display — or on iPhone 8 or earlier, swipe up from the bottom edge of your display — to access the Control Center, which has a thick brightness bar identified with a sun icon. To lower the brightness, use your finger to drag the line between light and dark down or to the left, depending on your phone’s orientation.

SRT Communications Systems Technician Receives Minot Chamber EDC Eagle Award

SRT Communications Systems Technician Receives Minot Chamber EDC Eagle Award

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SRT Communications Systems Technician Charlie Theobald received Minot Chamber EDC‘s Eagle Award this month. The Eagle Award recognizes excellence in customer service and the recipients must be nominated to receive this award.
 
Charlie was nominated by a SRT Business customer who said, “We were having issues with our phone lines and Xerox machine. We called our IT department, and they said it was on the SRT side. We called SRT they sent out a technician right away. Charlie introduced himself and troubleshooted everything he could, yet our phones were still not working. He spent over an hour with our IT department on the phone trying to solve our issues and nothing. Charlie did not give up. He was determined to find the problem. After running several diagnostic checks, he found that it was a booster in our conference room that had failed thus causing our entire phone system to shut down. It would have been so easy for Charlie to just say, ‘this is not our problem,’ and leave but he obviously cares about the task at hand. It is not very often that you run into someone like Charlie that will go above and beyond what is expected of them to see that the customer is taken care of, and everything is running properly prior to closing the call. Thank you, Charlie, we appreciate you!”
 
Congratulations Charlie for this well-deserved recognition, and thank you for taking great care of our customers!

SRT Makes Significant Gift to Magic City Discovery Center

SRT Makes Significant Gift to Magic City Discovery Center

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Minot, N.D. –SRT presented a ceremonial check to the Magic City Discovery Center in honor of its 2021 $100,000 pledge to the area’s first discovery center.

SRT also designed and configured the building’s Wi-Fi and Gig Internet network system to fit the Magic City Discovery Center’s needs. Crews then installed several Wi-Fi access points. The in-kind labor, equipment, and maintenance work are valued at $50,000.

Karen Rasmusson, Board President for the Magic City Discovery Center, said, “We are so thankful for SRT’s contribution! Our Community Rooms will be the location where kids can’t wait to have their birthday party. Businesses and service clubs will look forward to special meetings with the best view in Minot and state-of-the-art technology.”

The Magic City Discovery Center has been an engaging and educational piece of the community since 2014, teaching young people the fun possibilities of science, technology, engineering, arts, and math. The STEAM-focused education center has now planted its roots on Minot’s North Hill, serving as a destination for play, learning, and inspiration.

“The Magic City Discovery Center is not only a great place for families to have fun,” said SRT CEO/General Manager Cassidy Hjelmstad. “It’s also an opportunity for kids to discover STEAM in a unique way. This beautiful science center stands as a testament to the importance of educational adventure.”

Kristi Miller, SRT Board President, added, “SRT is proud to support STEAM education for the bright young minds in our region.”

Construction on the brand-new facility began in May 2021. It features 12 galleries and more than 150 interactive exhibits, and is expected to open in the spring.

 

Incorporated as Children’s Museum of Minot Inc., the Magic City Discovery Center, is a 501c(3) non-profit. It’s committed to creating extraordinary learning experiences that have the power to transform the lives of children and families. The Magic City Discovery Center is a direct result of public-private partnerships with the City of Minot, Minot Park District, Office of Local Defense Community Cooperation – Department of Defense, the State of North Dakota, and numerous supporters from regional businesses, foundations, and individuals.

SRT Communications, headquartered in Minot, North Dakota, is the state’s largest telecommunications cooperative. Established in 1951, SRT employs nearly 190 people and serves roughly 8,000 square miles and 24,000 customers across north central North Dakota. SRT earned the distinction as a Certified Gig-Capable Provider in 2017. Services include high-speed internet, phone, and security/surveillance systems for home and business.

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