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Westhope Student Gets Unique Opportunity

Mar 08 2023

Westhope Student Gets Unique Opportunity

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MINOT, ND – Brady Tofteland, a sophomore at Westhope Public School, spent the day outside of the classroom and inside the day-to-day of SRT Chief Executive Officer and General Manager Cassidy Hjelmstad.

Westhope students got the opportunity to job shadow area professionals of their choice thanks to the Choice Ready Grant provided by the North Dakota Department of Public Instruction. Tofteland chose Hjelmstad, a Newburg native.

“When you have the option to shadow a CEO at a large company, you don’t turn it down,” Tofteland said. While he has a couple of years before he graduates high school, he considers his interests in things like hunting and video games when it comes to thinking of future job opportunities. He has a piqued interest in wildlife biology, but also said he was excited to learn about what a CEO is, what the job entails, and what sort of preparation goes into reaching a position like that.

The day included a rundown of all things SRT, cooperative principles, a tour of office headquarters on North Broadway and the SRT Network Operations Center in downtown Minot, and a look at the many responsibilities of Cassidy Hjelmstad.

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Cassidy Hjelmstad Among Top 25 Women in Business for 2023

Mar 07 2023

Cassidy Hjelmstad Among Top 25 Women in Business for 2023

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Cassidy Hjelmstad, CEO and General Manager of SRT, was named one of 2023’s Top 25 Women in Business in Prairie Business magazine.

The 25 recipients were selected through a nomination process that emphasized professional achievement, community contributions and volunteerism.

As SRT’s Chief Executive Officer since January 2022, Cassidy champions economic development for the region, digital inclusion and education for customers, advocacy for telecommunications at state and national levels, and financial stability for the health of the broadband cooperative and its employees and members.

While she served as Chief Marketing Officer, Cassidy successfully advanced SRT’s business goals, built its brand, and positioned SRT for its next phase of broadband growth. Prior to joining SRT in 2010, Cassidy was Director of Community Relations for the Phoenix Suns. She earned a bachelor’s degree in Mass Communications-Journalism, and Communications Studies from the University of Minnesota-Twin Cities.

Equally embracing servant leadership and cooperative principles, Cassidy’s core values include accountability, integrity, humility, teamwork, relationships, and empowerment.

She is a Member of the NTCA Government Affairs Committee (NTCA-The Rural Broadband Association) and NTCA Smart Rural Community Advisory Committee; Board Chair-Elect of the Minot Area Chamber Economic Development Corporation; Board Vice Chair of Prairie Grit Adaptive Sports; an Honorary Commander with the Minot Air Force Base 91st Missile Wing; Chair of the Broadband Association of North Dakota (BAND) Marketing Committee, and Board Member of DCN and NISC. She and her husband, Travis, have three children.

Click here to read the full Top 25 Women in Business issue in Prairie Business. 

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PrevPreviousJulie Lizotte Retires from SRT as Director of Regulatory Affairs
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Julie Lizotte Retires from SRT as Director of Regulatory Affairs

Mar 06 2023

Julie Lizotte Retires from SRT as Director of Regulatory Affairs

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MINOT, N.D. – Julie Lizotte, Director of Regulatory Affairs at SRT Communications, retired March 1 after more than 34 years with the organization.

Lizotte joined SRT as an Accounting Clerk in 1989. She progressed to Carrier Services Specialist in 1996 and to Director of Regulatory Affairs in 2004 – the role she held until her retirement.

“Julie navigated every kind of regulatory change imaginable during her tenure with SRT. From voice to broadband regulations, she ensured SRT remained compliant in our business practices,” said Cassidy Hjelmstad, SRT Chief Executive Officer and General Manager. “We appreciate her contribution to SRT and wish her the best in her retirement.”

Lizotte previously served on the Minot Area Chamber EDC Board of Directors. She has also served as Chairperson of the City of Minot Housing Authority Committee since 2014.

Jesse Ketteman, Network Operations Engineer with SRT since 2005, has joined the Regulatory Affairs team as Regulatory Affairs Manager.

 

SRT Communications, headquartered in Minot, North Dakota, is the state’s largest telecommunications cooperative. Established in 1951, SRT employs nearly 190 people and serves roughly 8,000 square miles and 24,000 customers across north central North Dakota. SRT earned the distinction as a Certified Gig-Capable Provider in 2017. Services include high-speed internet, phone, and security/surveillance systems for home and business.

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TUTURIAL / FAQ

Mar 06 2023

TUTURIAL / FAQ

Short Tutorial/FAQ – How Can I Extend Battery Life of Devices?

Download Graphics to View Question: It’s a hassle when the battery in my phone or tablet gets low at inconvenient times. What can I do to help a battery last longer between charges?

Answer: One simple thing you can do to extend the battery life of your phone or tablet is to turn down the brightness of the screen to at least half.

This can usually be found in the Options or Settings area.

On an Android device, such as a Samsung Galaxy, swipe down twice from the top of your screen. You’ll see a sun icon at the bottom, on the left of a thin bar. Manually lower the brightness of your phone or tablet by dragging your finger along this line.

Keep in mind that Android settings vary across devices, so the steps you see here may look a little different on your phone.

On an iPhone or iPad, swipe down from the top right corner of your display — or on iPhone 8 or earlier, swipe up from the bottom edge of your display — to access the Control Center, which has a thick brightness bar identified with a sun icon. To lower the brightness, use your finger to drag the line between light and dark down or to the left, depending on your phone’s orientation.
PrevPreviousSRT Communications Systems Technician Receives Minot Chamber EDC Eagle Award
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SRT Communications Systems Technician Receives Minot Chamber EDC Eagle Award

Mar 03 2023

SRT Communications Systems Technician Receives Minot Chamber EDC Eagle Award

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SRT Communications Systems Technician Charlie Theobald received Minot Chamber EDC‘s Eagle Award this month. The Eagle Award recognizes excellence in customer service and the recipients must be nominated to receive this award.
 
Charlie was nominated by a SRT Business customer who said, “We were having issues with our phone lines and Xerox machine. We called our IT department, and they said it was on the SRT side. We called SRT they sent out a technician right away. Charlie introduced himself and troubleshooted everything he could, yet our phones were still not working. He spent over an hour with our IT department on the phone trying to solve our issues and nothing. Charlie did not give up. He was determined to find the problem. After running several diagnostic checks, he found that it was a booster in our conference room that had failed thus causing our entire phone system to shut down. It would have been so easy for Charlie to just say, ‘this is not our problem,’ and leave but he obviously cares about the task at hand. It is not very often that you run into someone like Charlie that will go above and beyond what is expected of them to see that the customer is taken care of, and everything is running properly prior to closing the call. Thank you, Charlie, we appreciate you!”
 
Congratulations Charlie for this well-deserved recognition, and thank you for taking great care of our customers!
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