SRT Customer Service Representative Wesley Elkins received Minot Chamber EDC‘s Eagle Award this month. The Eagle Award recognizes excellence in customer service and the recipients must be nominated to receive this award.
Wesley was nominated by a new SRT customer who said, “I am not one to leave reviews good or bad but after dealing with Wesley Elkins that has changed. I have been with a different ISP for 10 years and after struggling with slow internet speeds, dropped connections, etc., it was time for a change. I was dreading the change due to different circumstances […] I had voiced my concerns with Wesley (who was extremely friendly and definitely loves what she does) and she put my mind at ease. I thought about it for the night and called back the next day to get switched. I was hoping to get Wesley but got someone else who got me signed up and scheduled. I would not have done this without the reassurance from Wesley Elkins.”
Congratulations Wesley and thank you for taking great care of our customers!