• Skip to content
  • Skip to footer
  • WEBMAIL
  • SMARTHUB

SRT.COM

  • INTERNET
  • SECURITY
  • PHONE
  • BUSINESS
  • TV

cyber safety

CUSTOMER ALERT

Jul 02 2025

CUSTOMER ALERT

Stay Alert – “Accidental” Texts May Be First Step in a Scam

Watch Out For Charity Scams People accidentally text the wrong number all the time, and you’ve no doubt received texts that were meant for someone else. Unfortunately, wrong-number texts aren’t always innocent mistakes. Scammers send “accidental” texts to catch you off guard and exploit your friendliness and kindness for financial gain.

These types of texts might say something like, “Sorry I’m running late, I’ll be there in 15 minutes.” Or they may reference a medical appointment or business meeting. Not wanting to be rude, you respond to tell the sender they’ve got the wrong number. The scammer then tries to engage you in an ongoing conversation to gain your trust — often the first step in a romance or employment scam. By using AI messaging bots, some scammers are able to target thousands of people at a time.

Here’s what to do if you receive a wrong-number text:
  1. Don’t respond. If you receive a text from an unknown number, ignore it. Responding, even to correct the mistake, can confirm your number is active.
  2. Block and report. Use your phone’s features to block the number and report the message as spam. This helps prevent others from falling victim.
  3. Be skeptical of investment opportunities. Be cautious if someone you don’t know starts discussing investments or money-making opportunities. Scammers are skilled at making their offers seem legitimate.
If you’ve been scammed, contact your financial institution immediately to try to recover your money, and report the scam to the FTC at ftc.gov/complaint.
PrevPreviousTUTORIAL/FAQ
NextTUTORIAL/FAQNext

CUSTOMER ALERT

Jun 25 2025

CUSTOMER ALERT

Stay Alert – Fake PayPal Invoice Scams are on the Rise

Watch Out For Charity Scams The AARP Fraud Watch Network Helpline has recently seen a rise in reports of PayPal scams. Cybercriminals use the payment system’s invoicing tool to send victims fake invoices for large purchases. When the invoices are sent, PayPal sends an official notification email to the recipient, which makes the otherwise fake invoices appear legitimate. The scammers include an official-looking message in the “seller note to customer” section of the fake invoice, encouraging the victim to call a fake customer service line to prevent the charges from being processed.

If the victim calls this line, the scammers attempt to fool them into paying the invoice or giving them credit card or bank information. In some cases, victims are asked to install software they claim will help with the recovery process. Instead, this software records the victim’s keystrokes or gives the cybercriminals remote access to the victim’s computer.

How to avoid PayPal scams:
  • If you receive a suspicious invoice or money request, don’t pay it.
  • Don’t call any phone numbers in the invoice note or open suspicious URLs.
  • Never send money to a cryptocurrency wallet mentioned in an invoice or money request.
If you receive a suspicious invoice, you’re encouraged to report it by logging into your PayPal account at paypal.com or by using the PayPal app.
PrevPreviousSRT Annual Meeting is Thursday, June 19
NextTUTORIAL/FAQNext

CUSTOMER ALERT

Apr 17 2025

CUSTOMER ALERT

Stay Alert – How Criminals Try to Steal Life Savings

Watch Out For Charity Scams According to the FTC, people are losing big money to criminals running complicated scams. Here’s how it works: A scammer pretending to be from a company you know contacts you, saying they supposedly spotted fraud on one of your accounts and your money isn’t safe. They connect you with someone else to supposedly help you move your money to “protect” it. The “helper,” who often claims to work for the government, is really a scammer trying to steal your money.

If someone tells you to do any of these things, IT’S A SCAM:
  • Put your money in a secure account to protect it.
  • Transfer your money to a cryptocurrency account to protect it.
  • Get cash and I’ll send a driver to pick it up.
  • Deposit cash at a Bitcoin ATM to protect your money.
  • Buy gold and a driver will come get it.
No one from the government will tell you to do these things — only a scammer will. Never transfer or send money, cryptocurrency, cash, or gold to someone you don’t know in response to an unexpected call or message.

To learn more, visit this link.
PrevPreviousTUTORIAL/FAQ
NextTUTORIAL/FAQNext

TUTORIAL/FAQ

Apr 14 2025

TUTORIAL/FAQ

Short Tutorial/FAQ – How Can I Find a Lost Smartphone?

Download Graphics to View Question: When I’ve called my lost smartphone but can’t hear it ring, what should I do next to find it?

Answer: Since we depend so much on our smartphones — and they contain lots of personal information — it’s easy to see why panic can set in when we lose them. This is especially true if we fear our smartphone could be miles away.

Fortunately, the tech industry offers easy and reliable ways to track down your lost smartphone. Both Apple and Google feature built-in phone retrieval technology as part of the native software package that works via your device account — iCloud for your iPhone and Google for your Android account. Both allow you to remotely lock and wipe your phone, make it ring, and set up special messages to alert whoever finds it.

Here’s where to learn more:

Apple Support

Google Support

Exercise caution when communicating with the person who has found your smartphone. Don’t reveal personal information, such as your home address. Stick with sending phone numbers or email addresses to communicate how a finder can safely return your phone.
PrevPreviousCUSTOMER ALERT
NextCUSTOMER ALERTNext

CUSTOMER ALERT

Apr 14 2025

CUSTOMER ALERT

Stay Alert – Watch Out for Fake Online Stores

Watch Out For Charity Scams Scammers create websites that look like popular online stores and may offer great deals on popular items in short supply. Once you pay, they’ll either never send you the item, or send you an inferior fake.

One red flag is if an online store does not provide adequate information about privacy, terms and conditions of use, dispute resolution, or contact details. Another red flag is if the seller does not allow payment through a secure payment service such as PayPal or a credit card transaction.

The FTC recommends you take these steps to protect yourself:
  • Check out the company before you buy. Search online for the company’s name along with words like “scam” or “fraud” to see what issues others might have had.

  • Pay by credit card. If you’re charged twice, billed for something you never got, or get a wrong or damaged item, you can dispute the charge with your credit card company.

  • Keep records. Keep track of the company’s name and website, any receipts or bank statements showing what you paid, and when they said they’d ship your item. (Sellers have to ship your order by the time they or their ads say they will — or give you the chance to get your money back.)
If an online seller hasn’t lived up to its promises, report it to ReportFraud.ftc.gov.
PrevPreviousSRT Recognizes Month of the Military Child
NextTUTORIAL/FAQNext
  • Page 1
  • Page 2
  • Next Page »

Footer

Tools and More
HELP & SUPPORT
SPEED TEST
ONLINE DIRECTORY
PAYMENT OPTIONS
LIFELINE PROGRAM

SRT
ABOUT US
SRT CARES
NEWS
JOIN OUR TEAM
LEGAL


701.858.1200
FOLLOW US:
SRT Facebook  SRT LinkedIn  SRT Twitter  SRT Instagram
SRT YouTube

Generic filters
Exact matches only

This institution is an equal opportunity provider and employer. @2025 SRT Communications, Inc. All Rights Reserved.

S R TLogo Header Menu
  • WEBMAIL
  • SMARTHUB
  • INTERNET
  • SECURITY
  • TV
  • PHONE
  • BUSINESS