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Westhope Student Gets Unique Opportunity

Mar 08 2023

Westhope Student Gets Unique Opportunity

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MINOT, ND – Brady Tofteland, a sophomore at Westhope Public School, spent the day outside of the classroom and inside the day-to-day of SRT Chief Executive Officer and General Manager Cassidy Hjelmstad.

Westhope students got the opportunity to job shadow area professionals of their choice thanks to the Choice Ready Grant provided by the North Dakota Department of Public Instruction. Tofteland chose Hjelmstad, a Newburg native.

“When you have the option to shadow a CEO at a large company, you don’t turn it down,” Tofteland said. While he has a couple of years before he graduates high school, he considers his interests in things like hunting and video games when it comes to thinking of future job opportunities. He has a piqued interest in wildlife biology, but also said he was excited to learn about what a CEO is, what the job entails, and what sort of preparation goes into reaching a position like that.

The day included a rundown of all things SRT, cooperative principles, a tour of office headquarters on North Broadway and the SRT Network Operations Center in downtown Minot, and a look at the many responsibilities of Cassidy Hjelmstad.

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SRT Communications Systems Technician Receives Minot Chamber EDC Eagle Award

Mar 03 2023

SRT Communications Systems Technician Receives Minot Chamber EDC Eagle Award

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SRT Communications Systems Technician Charlie Theobald received Minot Chamber EDC‘s Eagle Award this month. The Eagle Award recognizes excellence in customer service and the recipients must be nominated to receive this award.
 
Charlie was nominated by a SRT Business customer who said, “We were having issues with our phone lines and Xerox machine. We called our IT department, and they said it was on the SRT side. We called SRT they sent out a technician right away. Charlie introduced himself and troubleshooted everything he could, yet our phones were still not working. He spent over an hour with our IT department on the phone trying to solve our issues and nothing. Charlie did not give up. He was determined to find the problem. After running several diagnostic checks, he found that it was a booster in our conference room that had failed thus causing our entire phone system to shut down. It would have been so easy for Charlie to just say, ‘this is not our problem,’ and leave but he obviously cares about the task at hand. It is not very often that you run into someone like Charlie that will go above and beyond what is expected of them to see that the customer is taken care of, and everything is running properly prior to closing the call. Thank you, Charlie, we appreciate you!”
 
Congratulations Charlie for this well-deserved recognition, and thank you for taking great care of our customers!
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February Tech Tip: Battery Saving Tips

Feb 28 2023

February Tech Tip: Battery Saving Tips

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There is nothing worse than grabbing your phone and seeing 10% remaining on the battery when there is no charger in sight. Here are a few battery-saving tips to get you through in a pinch:

  1. Turn the screen brightness down.
  2. Turn off apps running in the background.
  3. Turn off location services, Bluetooth, and wi-fi if you aren’t using them.
  4. Turn on low-power mode.
  5. Turn off notifications temporarily.
  6. In a serious pinch, turn on airplane mode.

Some general tips to prolong the life of your phone’s battery include:

  1. Check battery usage in settings to see which apps are using excess battery.
  2. Avoid full and overnight charging. Charging to 90% and not leaving your phone charging all through the night can preserve the life of your phone’s battery.
  3. Keeping the battery between 20% and 90% is a general rule of thumb for maintaining a battery’s life.
  4. Turn your phone off when it is charging.
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SRT is Voted 2022 Best Internet Provider by Minot Daily News Readers’ Choice Awards

Jan 27 2023

SRT is Voted 2022 Best Internet Provider by Minot Daily News Readers’ Choice Awards

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We are honored to be voted the 2022 Best Internet Provider in the Minot Daily News’ “Best of the Best” Readers’ Choice Awards! This award marks 18 consecutive years of Minot Daily News readers voting SRT as the Best Internet Provider.
 
The “Best of the Best” contest begins when readers nominate businesses within the region. When the nomination period closes, there is a voting round.  Readers may vote online once per day for their favorite business within the specific categories listed. Once voting has closed and the votes have been counted, one winner and two finalists are announced for each category.
 
We are truly grateful to the readers for their votes and are humbled to be the recipient of this award for almost two decades. We look forward to serving our customers in 2023!
 
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January Tech Tip: How to Protect Your Digital Privacy

Jan 26 2023

January Tech Tip: How to Protect Your Digital Privacy

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January 28 is Data Privacy Day. The purpose of this day is to raise awareness of digital privacy and educate on how to properly protect your data and privacy online. Here are five helpful tips to keep your online data and privacy protected from the bad guys who try to steal your information:

1. Don’t Use Repeat Passwords

Avoid using the same password for every site in which you have an account. This way, if one password is comprised, the bad actors won’t be able to access your information on other sites.

2. Manage Your Passwords

Using a secure Password Manager app can help protect your data and provide added convenience. You only need to remember one main password or pin to access your other ultra-secure passwords within the Password Manager.

3. Secure Accounts with Multi-Factor Authentication (MFA)

This simple additional step can make a huge difference when protecting yourself online. Multi-factor authentication can require a text or email to be sent to registered contact information that acts as a second layer of defense.

4. Avoid Social Media Quizzes

While these personality quizzes can be fun and the results can be easily shared with your social media friends, some of these quizzes lead you to another website by hackers as a way to steal your personal information. Not all online quizzes do this, but sometimes it can be hard to tell which quizzes are safe. When in doubt, avoid social media quizzes altogether.

5. Clear Your Cookies

These are different than the delicious kind you eat. While cookies are not always bad, it’s a good idea to regularly clear them in your browser. This is especially the case for unencrypted web sites or sites with suspicious cookies you may not know are there. Cookies also take up space, albeit a small amount, but this can add up over time and slow down your computer. Each browser, such as Chrome, Firefox, and Edge, has a slightly different settings layout so make sure to look up how to clear cookies for your specific browser.

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