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A Single Community with One Long Main Street

Sep 11 2019

A Single Community with One Long Main Street

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How BAND members, EduTech, and local schools work together to prepare North Dakota students for the future

In a middle school classroom in rural North Dakota, students crowd around a video camera and wave excitedly. Waving back at them from the projector screen at the front of the room is another class of students, in another middle school. The two classrooms are all but mirror images of one another: similar laminate desks, similar pre-teen chatter, similar brightly colored posters on the walls.

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The difference? One classroom is in Mexico.

Virtual “pen-pal” relationships like this one are being formed in schools across North Dakota. Partner classrooms are often located in states and countries where North Dakota sends natural gas, coal, soybeans, and other exports. By communicating with their “pen-pals” through video chat, vlogs, podcasts, and other digital formats, students not only learn about the economy in North Dakota but the economies it impacts around the world. 

Learning opportunities like these would have been unimaginable two decades ago when Kirsten Baesler served as a Technology Integration Specialist at Bismarck Public Schools. At the time, educators struggled to communicate via dial-up internet with schools across town, let alone across the globe.  

“There were technology deserts that existed building to building, district to district,” Kirsten said. 

These “technology deserts” are areas that are not connected to the Internet or, as a result, the rest of the world. Not too long ago, North Dakota had some of the largest technology deserts in the country—hundred-mile stretches of state unable to enjoy the benefits of modern technology because of their rural location.

Today, Kirsten Baesler is in her second term as the State Superintendent of the North Dakota Department of Public Instruction. She oversees the 78 school districts that are operating in 470-plus buildings across the state of North Dakota and supports the nearly 120,000 students they serve.

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She recognizes that virtual “pen-pal” partnerships, as well as countless other educational opportunities, would not be possible for students—especially in rural areas—without the high-quality, dependable broadband provided by the 18 member organizations that make up the Broadband Association of North Dakota (BAND).  

“When we had the opportunity to scale out our broadband connectivity to all of our schools, it removed the technology deserts in our state, and it opened up the opportunity of equity for our schools,” she said. “Without that connectivity to our rural school districts, we would continue to have the ‘haves’ and the ‘have nots’ as far as classroom technology.”

Creating equal access to technology in all North Dakota schools has been a collaborative effort; widespread broadband access would be of no benefit to North Dakota schools if the schools did not know how to best use it to serve students. Where BAND has laid the foundation, EduTech has provided the tools and materials needed to build a state-wide, one-of-a-kind classroom technology system in North Dakota.

EduTech is a state agency under the supervision of the North Dakota Information Technology department that provides technological support and instruction to all K-12 schools in North Dakota. This is unlike many other states’ structures, in which districts provide IT service internally.

Resources offered by EduTech include day-to-day support for PowerSchool, the software utilized by schools to manage instruction, grading, attendance, and finances; cybersecurity support and training for teachers, school leaders, and students; and professional development to inform educators on how to use data to better inform their instruction.

While serving as State Superintendent for the past six years, Kirsten has seen how other states are navigating technology in education—and gained a new appreciation for EduTech along the way.

“I have seen first-hand how fortunate we are to have the vibrant, robust program of EduTech providing these services to all of our school districts in the state,” she said.
“What they have done, especially in a rural state like North Dakota, is help teachers leverage the tool of technology and meet students where they are at in their learning journey.”

And virtual “pen-pal” assignments are just one way that North Dakota schools are leveraging technology to support their curriculum. Teachers rely on high-speed broadband connections to deliver adaptive assessments on laptops and tablets. They not only allow, but encourage students to use the Internet to seek out additional information on their lessons. 

All, Kirsten says, in the hope of preparing students for their future in an increasingly connected world.

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“Without broadband, our students wouldn’t be allowed to be as curious as they need to be in order to be a 21st-century learner,” she said. “We are going far beyond just measuring test scores in reading, math, and science. We’re looking for students that are super engaged, that are not only turning their homework in on time, but are actually looking for more information about that subject area. They are watching videos on YouTube to support their curiosity about a science project or an economics lesson.”

To Kirsten, the collaborative efforts of BAND, EduTech, and local schools to provide the highest quality of education for students—no matter how rural—reflects what North Dakota is all about.

“When I think about North Dakota, I think about one community with a really long main street,” she said. “It is all one community working together to make sure that our students have what they need to prepare them for their future.”

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BAND Featured Story – Breaking Barriers

Aug 28 2019

BAND Featured Story – Breaking Barriers

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Work Smarter & Harder: DRN + Dakota Precision Fabricating Spotlight

Innovation is happening in rural communities across North Dakota. Some view Silicon Valley or Detroit as epicenters of technological and automotive engineering. Industries at one time separate from one another, but now colliding in new ways. That same innovation between tech and steel is happening right here in our rural communities.

Hilary and Shannon Mehrer run and operate Dakota Precision Fabricating, a metal fabrications manufacturer that provides services across the country, including the production of flood wall and structural metal materials, to those like NASA, BOEING, and the World Trade Center.

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Although they operate on a national scale, the Mehrers chose to grow their business from the small town of Forman, North Dakota.

“When we moved here, our boys were three and one,” says Hilary Mehrer. “We wanted a small school and we wanted them surrounded by family. That’s what brought us here.”

Having both grown up in small towns themselves, the Mehrers knew they wanted their kids to have a similar upbringing to their own. They grew up in a small, rural town where the school was a short walk away and the edge of town not that much farther. They knew when the evening whistle blew it was time to come home. Now, their kids run home upon hearing that same familiar call.

Hilary also knew she wanted to continue growing her family business to a national scale. At first, the two goals — raising a family in rural North Dakota and growing a nationally competitive business — seemed to pose a challenge. Thankfully, by working with their local broadband provider, Dickey Rural Networks (DRN), they’ve been able to raise their kids in a rural town while operating a business at a national scale.

Dickey Rural Networks (DRN) is a broadband provider in Ellendale, North Dakota, and amember organization of the Broadband Association of North Dakota (BAND They provide broadband services to those in rural towns on the southeastern side of the state, like Forman, Kulm, and Litchville.

“The resources that DRN provides helps support family, friends, neighbors, and small business by connecting them to the rest of the world,” says Kent Schimke, General Manager of DRN.

By working with DRN, the Mehrers have been able to access all the resources they need. By utilizing server management, security, voicemail, and other services offered by DRN, Dakota Precision Fabricating has been able to operate more efficiently, enabling them to better compete in a national market. Today, they regularly work with customers across the country; in fact, their latest project is a flood wall with LaGuardia airport in New York.

“Everything is streamlined,” says Shannon Mehrer. “We needed more services and Dickey Rural was there. They answered our questions and gave us their advice.”

For DRN, seeing customers and communities use their services and succeed in their business brings meaning to the work they do.

“It can be hard work to live in a rural community,” says Kent. “Family, friends, neighbors, and businesses support each other to be stronger. That’s what rural communities do.”

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For a the Mehrer family and their business, working with a broadband provider that is local and understands their customers is what makes their small town community feel like home.it when other businesses understand their customers and support their communities.

“They’ve seen my face. I’ve seen theirs,” says Shannon. “We know each other. There’s a difference.”

To learn more about BAND and your local broadband provider visit https://www.broadbandnd.com/

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BAND Featured Story – Dairy Innovation

Aug 05 2019

BAND Featured Story – Dairy Innovation

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BAND equips Northern Lights Dairy for next-generation farming

Anytime you unwrap a stick of Land O’Lakes butter, you’re likely looking at a product made with Northern Lights Dairy milk. Northern Lights Dairy is a Grade-A dairy farm facility located just south of Mandan, owned and operated by the Holle family. Andrew Holle is a 4th generation dairy producer, and he lives there with his wife, Jennifer, their four kids, and over 725 milk cows.

Today, Northern Lights is a recognizable name and has found success selling milk to Land O’Lakes in Bismarck for many years. They’ve established themselves as innovators in the industry, utilizing the latest precision ag technology to optimize their operations.

However, when Andrew and Jennifer first bought the farm 16 years ago, that kind of future was nearly impossible to imagine.

“It was just a shell of a dairy farm at the time,” Jennifer said. “Just the roof and the parlor. There was no infrastructure.

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At the time, the newlyweds had just graduated from college with degrees in Animal Science and knew they wanted to expand Andrew’s multi-generational dairy farm. When they heard of a foreclosed dairy farm not far from the family dairy in New Salem, they took a tour. Though it didn’t offer much, the 36-stall rotary parlor caught their eye. Besides, both of them had a passion for Precision Ag and AgTech. This was a chance to build a new, innovative facility from the ground up.

It’s a commitment they implement to this day, Jennifer says.

“Our motto is to work smarter, not harder,” Jennifer said. “We’re constantly upgrading and implementing new technology. We always ask ourselves, ‘What can we use to make the cows more comfortable? How can we help our farm? How can we make it more successful?’”

As the family began to grow their farm, an important need quickly emerged: a way to monitor the various aspects of their business. It was increasingly difficult to accurately monitor the cows, employees, and various stations — all crucial for running a smooth operation.

Their solution: a security camera system.

“A camera system provides security for employees, helps with quality control, and gives you flexibility with time management,” Andrew explained. “In our industry there’s a lot of manual labor required. Being able to remotely monitor allows us to be more flexible and feel comfortable leaving the farm.”

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Their first attempt was a do-it-yourself system. They had high hopes that this would enable them to keep a close eye on their operation. However, they were soon fighting an uphill battle; poor quality cameras, metal buildings causing problems, and poor internet connection made the system more hassle than help.

They soon realized they’d invested a lot of time and money into a system that wasn’t working as they’d hoped. As their operation continued to grow, they needed help, and fast.

They found their answer with their local BAND member organization, WRT. They heard about the security camera systems that WRT offers and decided to give it a shot.

“We knew we were getting a quality system,” Andrew Holle said. “And there’s the added benefit of having someone there in person to install it, make sure it’s working right, and come back if needed.”

The results were instantaneous — literally. While WRT team members were installing the cameras, the Holles noticed a cow had tipped over in one of the pens. Curious how this happened, they were able to rewind the DVR recording and see that another cow had hit the other and knocked it down.

With over 725 cows, a method of surveillance is vital to the animals’ success. Monitoring each cow’s health and milk production are all part of maintaining a healthy herd. Thanks to WRT’s broadband services, they are able to use RFID tags as “Fitbits” for their cows; tracking their temperature, heart rate, eating, and sleeping habits, all to ensure they are in good health.

“Ever since WRT put in fiber, we’ve had no problems. Our activity collars are able to send data at a high speed, and we’re able to track each cow individually. It’s the best way to provide personalized care for each cow,” Jennifer said.

A quality surveillance system also helps them monitor the most crucial moment for a cow: when they’re born. As Calving Manager, Jennifer oversees an average of 3-4 births a day — and sometimes up to 15. The health of the calf at birth determines their health throughout their lifespan, she explained, and it’s a role she takes very seriously.

“We care about our animals,” she said. “This is what we do day in and day out because we love it. We don’t look at our cows as money-makers. They’re an extension of our family.”

Of course, although they love their work, running a dairy farm at this scale can be exhausting. In the early years, without a way to monitor the farm, the family was unable to travel far from home. With the security cameras in place, the Holles are now able to ensure their bovine family is well cared for, even from abroad. Now, they’re able to check in on their cows from anywhere; trade shows, visiting family, even during a well-earned family vacation to Cancun.

“I got up in the morning and checked on all the baby calves through my phone. Andrew could go into the milking system and see what our milk production was like that day, and check on the sick cows,” Jennifer said. “All while sitting on the beach with a drink in our hand.”

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tilizing WRT’s technology is part of the Holles greater vision to create a successful and innovative dairy farm; one that puts animal care at the center and creates a safe environment for animals and employees alike.

“We rely very heavily on WRT and broadband. It really is priceless how much time we save by utilizing the security system,” Jennifer said. “If we didn’t have that kind of technology, we couldn’t be a successful farm.”

With how much technology has transformed the ag industry in the past decade, the Holles can only imagine what it will look like for the next generation. Already, their four kids — now 5th generation farmers — are learning a new, innovative way of farming. And while Jennifer never puts any pressure on any of them to one day take over their farm, she sees a particular affinity for the work in her 9-year-old son, Devon.

“He is his father’s shadow,” she said with a laugh. “He’s got the pens in his pocket, wears the same boots, and drives the payloader and the Bobcat.”

This is what Andrew and Jennifer love most — a business and lifestyle that allows them to grow, learn, and be together as a family while doing work that they love. They both know that no matter how technology continues to change the industry, the heart of why they do what they do remains the same.

“We do what we do because we love it. Come rain, snow, sunshine,” Jennifer said. “It’s hard to describe, because it’s so much a part of who you are. It’s not a job. It’s a livelihood.”

Learn more about BAND and how you can connect with your local BAND organization, at broadbandnd.com.

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Retirements Spring 2019

Jul 31 2019

Retirements Spring 2019

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Robyn Wenzel

Robyn will have been with SRT for exactly 38 years on her retirement day, which began on June 1, 1981 and ends June 1, 2019. She started in residential customer service with NSP Telephone/Electric Company. NSP was sold to Minot Telephone, then to SRT Communications and she continued her career in the Business Customer Service department.

Robyn’s plans for retirement are moving to the Black Hills area with her husband, Kevin, and traveling throughout the United States.

Ken Smith

Ken will have been with SRT for 12 years by the time he retires on June 1, 2019. His career was spent as a Communications System Technician, servicing our business customers’ phone systems, internet and more.

After retirement, Ken plans to relocate from Minot to sunny Lake Havasu, Arizona. He also looks forward to being able to spend more time traveling.

Mollie Jorgensen

Over the course of Mollie’s 25 years at SRT, she has held positions in our Satellite TV, Customer Service, Network Operations Center, Service Center, and most recently in our Network Provisioning Department. She has loved to see how technology has advanced over time, especially in her current position.

Following her retirement, she will be spending her summers at Mouse River Park, near the North Dakota/Canadian border, and her winters in The Villages, Florida.

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BAND Featured Story – Feil Farms

Jun 13 2019

BAND Featured Story – Feil Farms

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In the winter, it’s quiet out at Feil Farms. The 3,500-acre farm is 20 miles northwest of Langdon, far from the hustle and bustle of town. Sean Feil grew up here watching his grandfather and father work the land, growing barley and wheat. Later, they would start planting canola, and years later, soybeans. Each day was spent outdoors, and each day was different. Sean couldn’t imagine any other life.

“I enjoy being outside,” he says. His voice is low, thoughtful. “Being your own boss. Watching the crops grow each year.”

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It’s a familiar lifestyle to many families in rural North Dakota, where agriculture is the leading revenue-producing industry and accounts for about one-fourth of the state’s economic base. From Williston to Wahpeton, this is the heart of “America’s Breadbasket,” where we value the art of working the land. In fact, 39.1 million acres — nearly 90% of North Dakota’s land area — is in farms and ranches.

And yet, what does living in rural America look like in a world that is growing increasingly connected? What does it look like in a post-dot-com society where the internet is no longer a nice-to-have, but a need-to-have?

Questions like these are why in 1953, a group of North Dakota telephone cooperatives had the forethought to band together to keep North Dakota connected. They met at the Patterson Hotel in Bismarck, with a mission to guard against unfavorable legislation and ensure the highest quality communication systems would remain available across North Dakota.

They had no idea how much would change.

This committed organization has ebbed and flowed through a revolutionary era of communication. At the time of the association’s creation, a majority of rural North Dakota residents had party-line service, wires were strung from pole to pole and “long distance” calls were prohibitively expensive. Today, rural areas of the state have access to some of the fastest and most affordable broadband technology found anywhere in the United States.

Today, 65 years later, this organization now serves North Dakota as BAND — the Broadband Association of North Dakota. And while so much has changed, their mission has not; to ensure the highest quality communication systems are accessible to all North Dakotans. Their hard work over the decades laying over 45,000 miles of fiber across the state has changed the lives of folks across North Dakota. Folks like Sean, and his family, on their farm in Langdon.

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As Sean reflects on the broadband services he uses to sustain his farm, he shakes his head with a smile.

“My dad could have never imagined this,” he says.

Living in a rural area, Sean was used to not having a good connection from the farm to the ‘outside world’. The phone reception was choppy, and if he needed to look up equipment on the internet, he had to wait until he went back into Langdon. Every day, he said goodbye to his wife and kids and made the 20-mile drive to check on the farm. At night, he often lay awake worrying if the crop and equipment were safe — but he had no way of knowing.

That is until he brought up his challenge to his uncle, who works at United Communications, a member organization of BAND. He suggested Sean try out installing a wireless access point and a security camera system, to allow him to check on the farm remotely.

Sean was sold. With the help of United Communications, he installed four cameras throughout his farm. Now, Sean gets a text any time motion is detected by the sensors or the cameras, and can even see who it is. Everything is also recorded on his DVR, so he can rewind and review video footage if needed.

“I have a lot more peace of mind,” Sean said. “I don’t worry so much when I’m gone.”

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In addition, his broadband provider dug fiber out to Sean’s farm and set him up with a wireless access point so that he now has a point-to-point internet connection throughout the yard. Now, he can keep up to date on markets, weather, and look up equipment parts right from the field.

Far more important for Sean, however, is that he can spend more time with his wife Brittany, his 4-year-old daughter, his 3-year-old son, and their new 15-month-old little girl. Before, his frequent trips took time away from home. During busy season, when work requires him to stay overnight at the farm, he was forced to say goodbye and had little to no connection with his family. Now, with the broadband services from his local broadband provider, Sean is able to stay connected.

“During the busy times, I can still stay in touch with my wife and ask how things are going back home,” he said. “And every night before bed, I FaceTime my kids to say goodnight and tell them I love them.”

For the 18 local broadband providers across North Dakota that make up BAND — this is why we do what we do. It’s stories like Sean’s that illustrate what it looks like to live in rural America today; how North Dakotans can enjoy the beauty of rural living while maintaining quality broadband and connection across the state. Serving the people of North Dakota is how it all started 65 years ago — and no matter where the adventure of communication services takes us, BAND’s mission will remain true for the next 65 years and beyond.

Learn more about BAND and how you can connect with your local BAND organization, at broadbandnd.com.

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