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SRT Customer Service Representative Receives Eagle Award

Jan 08 2024

SRT Customer Service Representative Receives Eagle Award

SRT Communications Customer Service Representative Allyce Scheresky closed out 2023 by receiving an Eagle Award from the Minot Area Chamber EDC. The Eagle Award recognizes excellence in customer service and the recipients must be nominated to receive this award.

When Allyce’s nominator was having issues with their phone, Allyce was there to help! She was able to aid in getting the problem fixed, all while keeping a cheerful attitude. Allyce’s nominator was especially appreciative of her understanding and reiterated that she was great because she “didn’t make [them] feel foolish for having the problem.”

Congratulations, Allyce, for this well-deserved recognition, and thank you for taking great care of our customers!

SRT Communications Combination Technicians Receive Minot Chamber EDC Eagle Award

Oct 18 2023

SRT Communications Combination Technicians Receive Minot Chamber EDC Eagle Award

SRT Communications Combination Technicians Terry Aannerud and Cameron Schilken received Minot Chamber EDC‘s Eagle Award this past month. The Eagle Award recognizes excellence in customer service and the recipients must be nominated to receive this award.

Terry and Cameron were nominated by an SRT customer who said, “I had a new internet line dug in, and these two individuals came yesterday to get it into my house. They were exceptional people who took their time so as not to make a mess and yet got the job done in no time. They helped me set up several devices in my home through the internet. They worked so well together, and they certainly complimented each other. I was especially pleased to not hear any cuss words and the way they spoke to each other was so nice to hear. They were so patient with each other and me when we were trying to get things set up. I appreciate all that they did for me yesterday and I think they need to be recognized for their efforts in helping me and others in the community. We all benefitted from having Cameron and Terry come into our homes and having them hook this stuff up. Thanks so much!”

Congratulations Terry and Cameron for this well-deserved recognition, and thank you for taking great care of our customers!

SRT Takes Pride in Being a Smart Rural Community Provider

Jul 27 2023

SRT Takes Pride in Being a Smart Rural Community Provider

SRT Communications is proud to be named a Smart Rural Community (SRC) provider by NTCA—The Rural Broadband Association. Smart Rural Communities promote innovative economic development, effective education, efficient energy distribution and use, state-of-the-art health care, and other important services for Rural America.

Rural broadband allows communities of all sizes to flourish. SRT, a broadband internet provider serving north-central North Dakota, plays an integral role in building a brighter future for small-town America.

To earn Smart Rural Community provider designation, SRT affirmed that it offers 25/3 Mbps broadband to at least 50% of its service area; SRT offers that speed to 76%. SRC designation also means that SRT has a broadband subscription rate of at least 50% and is committed to program principles of collaboration and innovation. SRT celebrates being a Smart Rural Community provider as part of a national network of similarly innovative communities.

“It is imperative that our rural communities have access to high-speed internet. SRT broadband brings educational and economic opportunities to rural residents, in the places where they love to live,” said Kristi Miller, SRT Board President.

“Smart Rural Community providers recognize the importance of rural connectivity. Our farmers, ranchers, business owners, families, students – everyone deserves access to broadband,” said Cassidy Hjelmstad, SRT CEO/General Manager. “That’s why it is SRT’s mission as a broadband provider and a cooperative to ensure that north-central North Dakota can compete with even the most connected communities across the country.”

NTCA—The Rural Broadband Association is the premier association representing nearly 850 independent, community-based telecommunications companies that are leading innovation in rural and small-town America. NTCA members are leading the technological evolution for rural consumers, delivering robust and high-quality services over future-proof networks that make rural communities vibrant places in which to live and do business.

SRT Communications, headquartered in Minot, North Dakota, is the state’s largest telecommunications cooperative. Established in 1951, SRT employs nearly 190 people and serves roughly 8,000 square miles and 24,000 customers across north central North Dakota. SRT earned the distinction as a Certified Gig-Capable Provider in 2017. Services include high-speed internet, phone, and security/surveillance systems for home and business. Learn more at www.SRT.com.

Foundation for Rural Service Now Accepting Community Grant Applications

Jul 18 2023

Foundation for Rural Service Now Accepting Community Grant Applications

The Foundation for Rural Service (FRS) is currently accepting applications for their Community Grant Program. FRS is a nonprofit organization that works in cooperation with NTCA–The Rural Broadband Association to sustain and enhance the quality of life in America by advancing an understanding of rural issues. As a member of NTCA–The Rural Broadband Association, rural communities within SRT’s area can apply for the Community Grant Program offered by FRS. This grant program looks for current projects that will improve quality of life and create sustainable rural communities for its residents. The FRS Community Grant Program is a great way for projects in rural communities to receive potential financial assistance. If accepted, the grants awarded range from $250 to $5,000.

Interested? Download the application guide and submit your application to email@srt.com or by mail:

SRT Communications

Attn: Corporate Communications

PO Box 2027

Minot, ND 58702

The deadline to submit your application proposal to SRT is August 21, 2023.

SRT Participates in SCHEELS Complex at South Hill Ribbon Cutting

Jul 13 2023

SRT Participates in SCHEELS Complex at South Hill Ribbon Cutting

SRT congratulates Minot Parks on their official SCHEELS Complex at South Hill ribbon cutting today. We joined other sponsors and community members for the unveiling of the complex, featuring new amenities that players and spectators will enjoy for years.

SRT is proud to sponsor high-speed internet services to the impressive sports facility – providing equipment, installation, and maintenance of Gig x Gig fiber and free public access WiFi.

The new complex boasts two turf fields, three spacious offices, a press box with a sound system and excellent view of the games, locker rooms with bathrooms for both home teams, an in-house concession stand, and state-of-the-art field lighting. “This is the nicest facility in the state now; it’s the best setup anywhere,” said Thor Nelson, Minot Girls Fastpitch Board President and champion of this project.

New netting hangs over the bleachers for spectator safety, a feature that is “the best thing ever for fans sitting here,” added Nelson.

Those fans can also use free WiFi anywhere onsite, whether inside the building, out in the stands, or cheering field-side. High-speed internet allows the press box to live-stream games, report scores to media, and record game film for review and coaching.

“This facility changes the landscape for girls softball in Minot. Kids want to play in nice facilities and when they see this complex, they want to play here,” said Nelson. “It also attracts more teams to visit and play here. Our tournaments sell out every year now. And this is all thanks to our sponsors like SRT.”

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