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SRT Voted Best Internet Provider 20th Straight Year in Minot Daily News Readers’ Choice Awards

Jan 13 2025

SRT Voted Best Internet Provider 20th Straight Year in Minot Daily News Readers’ Choice Awards

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Two decades ago, Apple launched the iPod mini, Nintendo released the latest in portable gaming systems, and Broadband Internet connections surpassed dial-up for the first time in the United States.

We’ve come a long way since even those notable tech milestones, but one constant for 20 years running has been SRT voted Best Internet Provider from our valued customers and Minot Daily News readers.

And we have 20 times the gratitude.

While SRT is beyond proud to earn this honor 20 years in a row, what really makes us happy is knowing you enjoy a positive experience with our Internet service. Your confidence and trust inspires us every day to find new and better ways to serve you.

A little background on the “Best of the Best” contest: Readers are given the opportunity to nominate various types of businesses within the region. After the nomination period, there is a voting round. Readers may vote online once per day for their favorite business within the specific categories. Once voting has closed and votes have been counted, one winner and two finalists are announced for each category.

Thank you to Minot Daily News and your readers! We can’t wait to reach the next big next tech milestone together.

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SRT Member Service Specialist Receives Eagle Award

Dec 31 2024

SRT Member Service Specialist Receives Eagle Award

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Allyce Scheresky, a Member Service Specialist at SRT, recently received an Eagle Award for the Month of December from the Minot Area Chamber EDC. The Eagle Award recognizes excellence in customer service and the recipients must be nominated to receive this award.
 

The customer who nominated Allyce had been experiencing various technical issues on their devices, and was impressed by Allyce’s patient and friendly nature. The nominator stated, “Allyce was helpful and knowledgeable concerning problems I was having with my phone and iPad. She fixed the problems and was very patient with this non-techy senior citizen. She’s SRT’s hidden gem.“

This is Allyce’s second Eagle Award nomination since she began working at SRT last year. Congratulations on this well-deserved recognition, and thank you for taking great care of our customers!
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Two SRT Employees Graduate from Minot Dale Carnegie Course

Nov 22 2024

Two SRT Employees Graduate from Minot Dale Carnegie Course

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SRT is proud to announce that our Member Service Supervisor, Stephanie R., and Lead Network Assurance Specialist, Connor A., graduated from the Minot Dale Carnegie Course earlier this week.

The Dale Carnegie Course helps people hone leadership, problem solving, and communication skills within a business environment. While they were enrolled in this course, Stephanie received the Outstanding Performance Award and Connor received the Crashing Through Award. Congratulations on your achievements, Stephanie and Connor!

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Connor and Stephanie's supervisors, Kari Kremer and Teal Myre, were able to attend the award ceremony and show their support. SRT CEO and General Manager, Cassidy Hjelmstad, was also in attendance.
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Two SRT Employees Earn 2024 NISC Member Spotlight Awards

Nov 01 2024

Two SRT Employees Earn 2024 NISC Member Spotlight Awards

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SRT is twice as proud that not one, but two of our talented colleagues have earned NISC Member Spotlight Awards: Cindy Obenchain, SRT System Analyst Coordinator, and Kari Kremer, SRT Network Assurance Supervisor.

In fact, SRT was the only organization with multiple winners this year!

The Member Spotlight Awards recognize National Information Solutions Cooperative (NISC) members who take a creative, resourceful approach to solving business needs using NISC software. SRT is a member of NISC, a leading provider of enterprise software and solutions to utility and broadband companies.

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Winners were selected from Utility and Broadband industries for each of the following categories: Financials, Service, Operations, Marketing, and Security/Infrastructure. Cindy won the Financials award for Broadband; Kari won the Operations award for Broadband.

For her award, Cindy was recognized as a prominent presence in the Broadband industry with impressive knowledge in all platforms of the NISC software. Nominators noted that she continuously looks for ways to improve efficiency, from submitting a software enhancement to implementing a new feature in the software. They also said Cindy “contributes to almost all projects at her organization. She is extremely thorough, and you know the project will be successful when she is involved.”

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Kari was nominated as a champion for learning and using NISC software to its fullest. Her nominators stated, “She is constantly testing new features and finding new ways of accomplishing tasks to increase productivity. She mentors and guides others in their adoption of NISC tools and is not afraid to try new ideas and get out of her comfort zone.”

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Cindy’s and Kari’s involvement and expertise with NISC ensures that SRT is making the most of the technology available to us. With employees like Cindy and Kari working every day behind the scenes, SRT members can feel confident we are committed to delivering them a superior service and experience – every day.

Congratulations, Cindy and Kari, on your well deserved Member Spotlight Awards!

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The Importance of Cybersecurity

Oct 21 2024

The Importance of Cybersecurity

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Online threats can come from all sources. That was the theme of the fourth annual NODAKON at Minot State University: cybersafety. The two-day event taught students and the public about online predators, financial threats, and risk management.

The first day of NODAKON kicked off with SRT Tech Day, where students from 15 area high schools took part in business- and technology-related competitions. SRT is a proud long-time sponsor.

Day two hosted a cybersecurity summit, where industry experts taught attendees about real-life examples of when cybersecurity tactics failed or succeeded. Jersey Kelly, Network Operations Engineer at SRT, spoke on a panel that discussed asset protection.

He and others on the panel (Jennifer Sackett, Connexus Energy; Jesse Clark, Tech Entrepreneur; Chris Geren, NDIT; Jacob Rued, First Western Bank & Trust) talked about the importance of identifying the full scope of each unique cybersecurity incident, the impact of technology changes, and continuous training for everyone within an institution. Insider threats don’t always come from bad actors. An employee could unknowingly open a link that would make a company susceptible to a phishing attack, which is just one example of an unintentional, insider threat.

A common theme among the panel was establishing a cybersafe culture, in which employees know it’s okay to question emails or links sent from coworkers or even the CEO, and understand a “think before you click” mindset. A cybersafe culture also includes physical security. “It plays a big role,” Jersey said. “We [SRT] have a lot of equipment that could be bad for any bad actor to get access to.”

Cybersecurity is something every Internet user should keep top of mind. SRT holds monthly training for all employees and encourages continuous education like the opportunities provided by NODAKON at Minot State.

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