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Two SRT Employees Graduate from Minot Dale Carnegie Course

Nov 22 2024

Two SRT Employees Graduate from Minot Dale Carnegie Course

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SRT is proud to announce that our Member Service Supervisor, Stephanie R., and Lead Network Assurance Specialist, Connor A., graduated from the Minot Dale Carnegie Course earlier this week.

The Dale Carnegie Course helps people hone leadership, problem solving, and communication skills within a business environment. While they were enrolled in this course, Stephanie received the Outstanding Performance Award and Connor received the Crashing Through Award. Congratulations on your achievements, Stephanie and Connor!

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Connor and Stephanie's supervisors, Kari Kremer and Teal Myre, were able to attend the award ceremony and show their support. SRT CEO and General Manager, Cassidy Hjelmstad, was also in attendance.
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Two SRT Employees Earn 2024 NISC Member Spotlight Awards

Nov 01 2024

Two SRT Employees Earn 2024 NISC Member Spotlight Awards

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SRT is twice as proud that not one, but two of our talented colleagues have earned NISC Member Spotlight Awards: Cindy Obenchain, SRT System Analyst Coordinator, and Kari Kremer, SRT Network Assurance Supervisor.

In fact, SRT was the only organization with multiple winners this year!

The Member Spotlight Awards recognize National Information Solutions Cooperative (NISC) members who take a creative, resourceful approach to solving business needs using NISC software. SRT is a member of NISC, a leading provider of enterprise software and solutions to utility and broadband companies.

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Winners were selected from Utility and Broadband industries for each of the following categories: Financials, Service, Operations, Marketing, and Security/Infrastructure. Cindy won the Financials award for Broadband; Kari won the Operations award for Broadband.

For her award, Cindy was recognized as a prominent presence in the Broadband industry with impressive knowledge in all platforms of the NISC software. Nominators noted that she continuously looks for ways to improve efficiency, from submitting a software enhancement to implementing a new feature in the software. They also said Cindy “contributes to almost all projects at her organization. She is extremely thorough, and you know the project will be successful when she is involved.”

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Kari was nominated as a champion for learning and using NISC software to its fullest. Her nominators stated, “She is constantly testing new features and finding new ways of accomplishing tasks to increase productivity. She mentors and guides others in their adoption of NISC tools and is not afraid to try new ideas and get out of her comfort zone.”

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Cindy’s and Kari’s involvement and expertise with NISC ensures that SRT is making the most of the technology available to us. With employees like Cindy and Kari working every day behind the scenes, SRT members can feel confident we are committed to delivering them a superior service and experience – every day.

Congratulations, Cindy and Kari, on your well deserved Member Spotlight Awards!

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The Importance of Cybersecurity

Oct 21 2024

The Importance of Cybersecurity

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Online threats can come from all sources. That was the theme of the fourth annual NODAKON at Minot State University: cybersafety. The two-day event taught students and the public about online predators, financial threats, and risk management.

The first day of NODAKON kicked off with SRT Tech Day, where students from 15 area high schools took part in business- and technology-related competitions. SRT is a proud long-time sponsor.

Day two hosted a cybersecurity summit, where industry experts taught attendees about real-life examples of when cybersecurity tactics failed or succeeded. Jersey Kelly, Network Operations Engineer at SRT, spoke on a panel that discussed asset protection.

He and others on the panel (Jennifer Sackett, Connexus Energy; Jesse Clark, Tech Entrepreneur; Chris Geren, NDIT; Jacob Rued, First Western Bank & Trust) talked about the importance of identifying the full scope of each unique cybersecurity incident, the impact of technology changes, and continuous training for everyone within an institution. Insider threats don’t always come from bad actors. An employee could unknowingly open a link that would make a company susceptible to a phishing attack, which is just one example of an unintentional, insider threat.

A common theme among the panel was establishing a cybersafe culture, in which employees know it’s okay to question emails or links sent from coworkers or even the CEO, and understand a “think before you click” mindset. A cybersafe culture also includes physical security. “It plays a big role,” Jersey said. “We [SRT] have a lot of equipment that could be bad for any bad actor to get access to.”

Cybersecurity is something every Internet user should keep top of mind. SRT holds monthly training for all employees and encourages continuous education like the opportunities provided by NODAKON at Minot State.

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A Lasting Impact – Decades of Blood Drives at SRT

Oct 02 2024

A Lasting Impact – Decades of Blood Drives at SRT

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It’s a meaningful tradition that brings dozens of employees together to give a potentially life-saving gift.

Fay Alexander, GIS Specialist, who has been organizing SRT blood drives for more than five years, said donating blood has always been important to her. “Blood is so important for a lot of reasons,” she said. “As the coordinator, I see what blood type people have and I get lists that say what kind of blood they need, and so many people need all kinds – from an accident or really for any reason – they need blood.”

The impact of a blood donation especially hit home for her during the pandemic. “My husband got COVID in 2021 and the hospital called me and asked if they could give him a blood transfusion because the antibodies would save his life, and they did. The blood saved his life,” Fay said.

Three times a year, Fay reaches out to all SRT employees, asking for donors to schedule a time at one of the blood drives she organizes. Vitalant holds the blood drives at SRT headquarters, where employees are invited to donate at their convenience.

Vitalant and SRT are mutually grateful for their partnership. Vitalant’s willingness and ability to host the blood drive onsite at SRT makes donating easy and accessible to employees. Senior Recruitment Manager at Vitalant, Teresa Johnson, said, “SRT is a very steadfast account that’s always very reliable, has great donors, and is very supportive of our mission. Employees get to take an hour out of their day to be amazing lifesavers.”

Randy Hysjulien, Right of Way Agent, is a long-time donor who volunteers at every SRT blood drive. “I feel it’s important to donate blood to help other individuals that may need this ‘gift of life’ to help someone recuperate from a serious health issue or even save a life,” he said. “It’s easy to do and very convenient when Vitalant comes to our office regularly for a blood drive.”

SRT holds blood drives in February, June, and October each year. October happens to mark Co-op Month, a time to highlight the principles cooperatives are built on. One of those principles is concern for the community. Allowing employees to donate blood is just one way SRT acts as a community steward. Our employees live and work in the communities we serve and SRT believes it’s up to people like us to lend a hand where we can.

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SRT Employees Participate in 5K Fundraiser

Sep 25 2024

SRT Employees Participate in 5K Fundraiser

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On September 5, more than 20 SRT employees hit the road to participate in the Foundation for Rural Service Rural Run/Walk 5K fundraiser. The late summer day in North Dakota brought pleasant weather for walkers and runners to make their way through northwest Minot.
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SRT purchased t-shirts for participants and all funds raised from t-shirt sales went towards FRS programs like scholarships and community grants – two programs that students or organizations in the SRT service area have benefited from.
Employee Participants:
Steph Ryals
Wesley Elkins
Tony Best
Josh Clouse
DeAnna Henderson
Kelle Sisk
Brittany Armstrong
Tom Thomas
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Chad Love
Bonnie Jahner
Shawn Grosz
Hayden Rollins
Lorna Henderson
Cindy Obenchain
Cassidy Hjelmstad
Teal Myre
Becky Thorlaksen
Kara Butz
Nathan Schrum
Hope Suckut
Amanda Emmel
Amanda Wright
Kadi Ruby
Heather Ackerman
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