Blog

SRT Customer Service Rep. Receives Minot Chamber EDC Eagle Award

Aug 10 2022

SRT Customer Service Rep. Receives Minot Chamber EDC Eagle Award

SRT Customer Service Representative Wesley Elkins received Minot Chamber EDC‘s Eagle Award this month. The Eagle Award recognizes excellence in customer service and the recipients must be nominated to receive this award.

Wesley was nominated by a new SRT customer who said, “I am not one to leave reviews good or bad but after dealing with Wesley Elkins that has changed. I have been with a different ISP for 10 years and after struggling with slow internet speeds, dropped connections, etc., it was time for a change. I was dreading the change due to different circumstances […] I had voiced my concerns with Wesley (who was extremely friendly and definitely loves what she does) and she put my mind at ease. I thought about it for the night and called back the next day to get switched. I was hoping to get Wesley but got someone else who got me signed up and scheduled. I would not have done this without the reassurance from Wesley Elkins.”

Congratulations Wesley and thank you for taking great care of our customers!

Foundation for Rural Service Now Accepting Community Grant Applications

Jul 27 2022

Foundation for Rural Service Now Accepting Community Grant Applications

The Foundation for Rural Service (FRS) is currently accepting applications for their Community Grant Program. FRS is a nonprofit organization that works in cooperation with NTCA–The Rural Broadband Association to sustain and enhance the quality of life in America by advancing an understanding of rural issues. As a member of NTCA–The Rural Broadband Association, rural communities within SRT’s area can apply for the Community Grant Program offered by FRS. This grant program looks for current projects that will improve quality of life and create sustainable rural communities for its residents. The FRS Community Grant Program is a great way for projects in rural communities to receive potential financial assistance. If accepted, the grants awarded range from $250 to $5,000.

Interested? Download the application guide and submit your application to email@srt.com or by mail:

SRT Communications

Attn: Corp Comm

PO Box 2027

Minot, ND 58702

The deadline to submit your application proposal to SRT is August 15, 2022.

SRT Donates $500,000 to Trinity Capital Campaign

Jul 01 2022

SRT Donates $500,000 to Trinity Capital Campaign

SRT Communications has donated $500,000 to Trinity Health Foundation’s Capital Campaign in support of Trinity’s new regional healthcare campus and medical district.

The morning of June 30, SRT officials joined Trinity Health on the new campus grounds and presented a ceremonial check for the construction project, currently underway. The hospital and adjoining medical office building stood tall in the background.

“Access to quality health services is crucial to any thriving community, and we are fortunate to have this new regional healthcare campus and medical district in our area,” said Cassidy Hjelmstad, CEO and General Manager of SRT. “Like Trinity Health, SRT is committed to building out state-of-the-art services for communities throughout north central North Dakota. We are proud to support this capital campaign and, more importantly, to partner with Trinity for the future of healthcare in the region.”

SRT’s fiber network forms the foundation of complex critical infrastructure, not only for Trinity’s impressive new regional healthcare campus, but also for government, financial institutions, and two legs of the US Military’s defense triad.

Kristi Miller, SRT Board President, added the perspective of a telecommunications cooperative: “One of the core principles of cooperatives is Concern for Community. We live by this principle every day as we serve the people of North Dakota, and we see this principle in Trinity Health. This significant construction project truly demonstrates Trinity’s drive and commitment to our communities.”

Trinity Health Foundation has committed to raising $15 million through corporate and private donations toward the total estimated construction cost of $500 million. The regional healthcare campus and medical district is projected to open Spring 2023.

SRT Technicians Receive Minot Chamber EDC Eagle Award

Jun 29 2022

SRT Technicians Receive Minot Chamber EDC Eagle Award

SRT Combination Technicians Cameron Schilken and Matt Sund received Minot Chamber EDC‘s Eagle Awards earlier this month. The Eagle Award recognizes excellence in customer service, and the recipients must be nominated to receive this award.

Matt and Cameron were nominated by an SRT customer who said, “Matt and Cameron hooked up our fiber optic cable. We have two big dogs and they had to be in their business while they were working and being a nuisance. Matt and Cameron took the time to acknowledge them. They were so professional and kind. They quickly hooked up our fiber optic and I had a question on my SRT email app. They not only took the time to help me but also took the time to look into the problem and not once made me feel like I was losing my mind. I hope SRT realizes what a gem they have. Thank you VERY much for your time and patience. We as a customer are very lucky to have you.”

Congratulations Matt and Cameron, and thank you for taking great care of our customers!

June Tech Tip: Managing Your Online Reputation

Jun 28 2022

June Tech Tip: Managing Your Online Reputation

Your online reputation matters as much as your offline reputation. Information can spread quickly and can have devastating consequences for your image and safety. Simply Google your name and you might be surprised by what information you find that is publicly available. Take these steps to manage that information:

1. One of the easiest ways to protect yourself online is to not overshare. The less information you share, the lower the risk of it being stolen, manipulated, or shared.

2. It may seem obvious, but do not add strangers on your social media. Hackers will often pose as friendly individuals looking to befriend you online to steal information through your social media accounts.

3. A less obvious way people might be finding information about you online is through location services. Social media platforms like Facebook and Instagram offer location tagging services when you share a post on their platforms. This may seem like a minor detail if sharing a photo in front of the Eiffel Tower, but a selfie in your home with the location settings turned on now provides your home location to all your social media contacts.

4. Delete your old accounts. No longer using the Twitter account you made in high school? Try to regain access to it and deactivate it. The less information available, the less risk of information being found or shared.

Blog

Footer