Blog

SRT Building Operations Manager Receives Minot Chamber EDC Eagle Award

Aug 06 2021

SRT Building Operations Manager Receives Minot Chamber EDC Eagle Award

SRT Building Operations Manager Ken Banker received Minot Chamber EDC‘s Eagle Award in July. The Eagle Award recognizes excellence in customer service, and the recipient must be nominated to receive this award.

Ken was nominated by SRT customer Rodney, who said, “On Thursday June 3, 2021, I stopped at SRT on business. I noticed that the American flag on the pole in front of the building was caught up and tangled in the slide sleeve for the lanyard and could not fly in the wind. I mentioned it to the receptionist and asked for it to be passed on to maintenance and said, as a veteran, I was concerned about this. Within a few short minutes, I saw someone come out and look up at the flag. He retrieved the crank to lower the flag to correct the problem as I watched. He mentioned it appeared the flag was damaged. He removed the flag from service as a sign of respect in not flying a damaged flag. I thanked him for his action. I neglected to ask him his name. I later learned his name after a friend suggested the Eagle Award. I agree about the award, deserving to a man who is a veteran and respects the American flag. Thank you again Mr. Ken Banker for your action. It is good to see a new flag flying at SRT. You are a great representative of the company and the maintenance department.”

Congratulations Ken, and thank you for taking great care of our building and grounds!

Thank You Healthcare Heros!

Jun 10 2021

Thank You Healthcare Heros!

SRT and Trinity Health partnered to provide free meals as a way of saying “thank you” to Trinity Health’s staff for everything they have done to keep our communities safe and healthy during the pandemic. Tim Dandy’s BBQ and Smoked Meats and LBJ Texas BBQ, provided a delicious BBQ meal and employees were able to gather to enjoy an ice cream treat and each other’s company on a hot summer day.

It was truly a privilege to serve these frontline workers!

SRT Technician Receives Minot Chamber EDC Eagle Award

May 26 2021

SRT Technician Receives Minot Chamber EDC Eagle Award

SRT Combination Technician Brady Keller received Minot Chamber EDC‘s Eagle Award earlier this month. The Eagle Award recognizes excellence in customer service, and the recipient must be nominated to receive this award.

Brady was nominated by SRT customer Shannon, who said, “Brady came to my home to install Wi-Fi. He was actually early and no one was home so he said, ‘Oh, we’ll just make another call first and come back.’ My daughter was supposed to be home but was running late when they came back, but the front door was open so I told him he could go inside. We have two small dogs who sometimes bark at strangers so when I got to the house I apologized for them. He was as nice as could be–said the dogs were no problem and he just got to work. When my daughter got home and I left, he explained everything to her, as well as which equipment needed to be returned to my previous provider. I was very impressed by this young man’s patience, expertise and customer service.”

Congratulations Brady, and thank you for taking great care of our customers!

Stay Safe on Public Wi-Fi

May 04 2021

Stay Safe on Public Wi-Fi

Public Wi-Fi connections are super helpful, especially when you are in a building like a mall or sports stadium where your cell phone reception is lacking or even non-existent. However, there are some things to keep in mind when it comes to safely using a public network. Make sure to be aware of the following potential scenarios before you connect!

Be sure that you are connecting to the correct network.

Attackers can create networks that are similarly named, with slight differences. Be sure to check signs in your area, the building’s website, or contact a building manager for details on the proper network to connect to.

Do not access banking information or transfer money.

When you are on public Wi-Fi networks, it is much easier for hackers to access your phone than it is on a private network. That being said, it is important to steer clear of logging into your banking accounts or other financial transactions while connected. Try to keep these sensitive and important logins for your own personal, private Wi-Fi source.

Do not automatically connect to any public network.

If you have your phone set to actively search for networks to connect to, and connect automatically, it is much more likely that you will accidentally connect to a fraudulent network. In order to avoid this, after you are finished using any public network, select “Forget This Network” in your Wi-Fi settings. You will have to manually reconnect each time, but it will ensure that you are safe from attackers!

Try to limit the amount of time spent on public networks.

While public Wi-Fi is convenient, it is not always secure. Use the network for necessary tasks. Try to stay away from online shopping, social media scrolling, logging into any accounts, or working. They contain information that you do not want others to access, so do not use them on a public network.

Stay away from wandering eyes.

If you do need to log into an account or make some sort of transaction in public, be sure that you are aware of your surroundings. If possible, sit with your back against a wall and shield your screen while you are typing in important information. You could also purchase a privacy screen, which will make it impossible for someone next to you to read what you are typing on your phone.

Public Wi-Fi networks certainly do not have to be scary, there are just some minor precautions to take in order to avoid anything bad happening. Be safe, and happy public surfing!

Dakota Square Mall and SRT Continue Wi-Fi Partnership

Apr 24 2021

Dakota Square Mall and SRT Continue Wi-Fi Partnership

SRT has long recognized the value of access to the Internet, and it became even more evident in 2020 due to the pandemic. While many were forced to turn to online shopping, the importance of shopping local is more important than ever. Therefore, SRT found it to be an easy match when Dakota Square Mall asked to continue a Wi-Fi partnership. Not only are many local businesses housed in this anchor institution, but added Wi-Fi to the mall experience was a win-win.

As part of the Wi-Fi partnership, mall goers can access Gig Internet for free in the main corridors at the mall. While the system was not designed to provide service into each retail store, the Wi-Fi signal spans throughout the facility.

Additionally, SRT is pulling fiber optic cable throughout the mall so each store has access to their own secure internet. The value of a retail store having their own secure, dedicated internet protects that company, but also adds to consumer safety.

SRT is proud to provide free community Wi-Fi at Dakota Square Mall and throughout our service area including places such as the MAYSA Arena, Mouse River Park, and the State Fair Center.