Ken was nominated by SRT customer Rodney, who said, “On Thursday June 3, 2021, I stopped at SRT on business. I noticed that the American flag on the pole in front of the building was caught up and tangled in the slide sleeve for the lanyard and could not fly in the wind. I mentioned it to the receptionist and asked for it to be passed on to maintenance and said, as a veteran, I was concerned about this. Within a few short minutes, I saw someone come out and look up at the flag. He retrieved the crank to lower the flag to correct the problem as I watched. He mentioned it appeared the flag was damaged. He removed the flag from service as a sign of respect in not flying a damaged flag. I thanked him for his action. I neglected to ask him his name. I later learned his name after a friend suggested the Eagle Award. I agree about the award, deserving to a man who is a veteran and respects the American flag. Thank you again Mr. Ken Banker for your action. It is good to see a new flag flying at SRT. You are a great representative of the company and the maintenance department.”

 

Congratulations Ken, and thank you for taking great care of our building and grounds!

 

Brady was nominated by SRT customer Shannon, who said, “Brady came to my home to install Wi-Fi. He was actually early and no one was home so he said, ‘Oh, we’ll just make another call first and come back.’ My daughter was supposed to be home but was running late when they came back, but the front door was open so I told him he could go inside. We have two small dogs who sometimes bark at strangers so when I got to the house I apologized for them. He was as nice as could be–said the dogs were no problem and he just got to work. When my daughter got home and I left, he explained everything to her, as well as which equipment needed to be returned to my previous provider. I was very impressed by this young man’s patience, expertise and customer service.”

 

Congratulations Brady, and thank you for taking great care of our customers!